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2. Take out the 2 screws just behind the handle, on the inside of the door, the door should flop down at the handle end.
3. Hold the door handle and pull the door out. It is only housed in by a slip in hooks at the bottom end.
4. Once you remove the door you will see the inner metal mesh and the inner door behind it.
5. Remove the 16 screws holding the inner glass with a special star type screw driver bit no T30.
6. Once you done that the glass housing holding the inner glass can be carefully prised free and taken off the inner door assembley.
7. Once you done that remove and inner glass, and be carefull to leave the glass glass seal intact, clean around the frame housing and the seal then replace the new inner glass and reverse the process.
PS. Becareful of the inner door once you've removed the outer door, as the hinges holding the inner door tend to shut quickly as there is less weight on the hinges.
It will do the job if you follow these instructions.Good Luck. AL
The door latch is either cracked or broken.The door when gets closed the door latches clicks.But if the door latch is loose or cracked it will not click and door will not close.The door needs to be disassembled and the door latch has to be replaced, if the latch is cracked.Also to check the latch from inside the door needs to be removed.--------
This will help.thanks.Helpmech.
There's a safty switch which prevents the unit from operating if the door isn't fully closed. When the glass shattered a small piece may have blocked the switch from operating properly. Check around the door seals for any irregularities.
The bulb is positioned at the top of the oven, accessible only from the outside.
You'll need to pull off the top and bottom trim strips, remove the bottom trim strip locators, remove 2 fixing screws from the left edge of the oven (with door open), and the 2 fixing screws from behind the top trim strip.
The oven should then just slide out.
You only need to pull it out 6 inches or so to gain access to the bulb cover.
You'll need a T20 driver to remove the cover, then the bulb unscrews as it has an SES fitting.
It would seem there is a bad connection in the fuse holder or in the wall socket or in the microwave itself.
Maybe you can narrow it down to the microwave by trying other devices in the wall socket.
If it's the microwave, it's time to call for serivce.
Not sure about the Neff brand, but in general you'd want to check for 110VAC power on the primary side of the low voltage transformer on the control panel / board.
If that is present, check the secondary for voltage, about 12-30VAC. If the unit has a VFD type display, there will be a heater filament supply, usually around 2.5-6VAC. Also look for bad connecitons on the VFD.
If those voltages are present, check connections on the board, look for bloated / bulging capacitors, shorted diodes, breaks in the board, etc.
Also look for thermal cutouts and thermostats.
If this doesn't fix it, can you take several photos of the inner parts and circuit boards?