Error msg,"Near Empty Black?. Replaced the ink cartridge & performed reset and cleaning function, still the same message. Old cartridge was 80% full! Given print command, print process starts, attempts to print or I will say goes through the print motion but the output is blank white paper. It has printed before. In total I will say printed about 20/25 pages from this printer since I have purchased. Very light use. I am not able to fax anything from this machine either. Always finds the receiving fax machine as busy, never able to send fax. Only thing it can do now is scan any documents to the computer. I bought this multi function brother printer after reading review on the CNET website.Please help before I have to buy some other brands. I had high hopes about the performance of this printer but it had failed me so far.
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Re: Brother MFC 420 CN
The brother printer is not a good brand i also have a brother mfc 3220cn and it gives the same problem, what you have to is unplug the machine and let it stand for about 2 days take out the cartridges and clean the printing with air replace back them and plug in.that should remedy your problem.i urge on you never to buy brother printers.if you buy them get a bottle of phensic along with it.good luck my brother.
Do you use your Brother printer regularly? There are pipes that conduct the ink from the cartridges to the head. Maybe ink cannot flow because they are obstructed with dry ink.
Word of advise: when the printar says that the ink cartridge is empty, there is still some amount of ink in it. Brother states this is by design, to avoid drying inside pipes. So, don´t use tape to fool the sensor.
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I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.
I installed a new cartridge in place of the empty cyan, and that fixed it.
Alright so here is the issue. When you installed the new cartridge it should have asked you if this was a new cartridge or used and to press 1 or 2 depending on your answer. This tells the printer to reset the levels. Try taking all the cartridges out and turning the printer off/on with them still removed . Then reinstall them one by one answering the used or new question when asked. Also to take into consideration is that print cartridges have a use by date. If it is not used by the recommended date then it may read as a used cartridge or not at all. Verify this date on the packaging if still available. All else fails buy another cartridge.
The usual obvious fix is to buy a new catridge, insert, power off
machine, then switch back on to reset any sensors. But if the circuitry
on the machine itself is faulty it wont fix it.
I used to own an MFC 260C. It had a perfectly good full ink
catridge in it, that was working fine, until...it suddenly did not
recognise the cartridge anymore.
I pulled the machine apart and found that 2 of the 4 sensors on the
cct board at the back of the cartridge housing were loose. These
sensors pass light through the exposed part of the cartridge to see if
ink is there. So if these are faulty, you will never clear the "No
Cartridge" or "Ink Empty..." or "Near Empty Ink ..." messages on the
MFC260C and probably other similar printers in the MFC range.
Why did they fail? Because the soldering on these sensors was poor quality.
I would never buy another Brother machine because of this, also
because they design the machine to be totally useless unless all the ink ccartridges
are full. Shame on you Brother, and kiss my *** for the $160 pile of
junk I bought off you that was only on its second batch of cartridges
(ie very little use)
Regarding your problem: If one of the color ink cartidges is out of ink, the MFC 240C printer will not operate when you only install a black ink cartidge. It requires that all four catridges have ink available in them for it to function. When you examine a cartridge it may appear that it has a little ink in it when you get message that the cartridges needs to be replaced because a little ink remains to prevent the print head from drying out. JLHinton1@bellsouth.net