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Epson has gone to great pains to ensure that third-party cartridges dont work. They really did a good job. Sometimes their printers wont even recognize genuine Epson cartridges. I saw a CX8400 with a brand new cartridge claim it was out of cyan ink after printing one 4 x 6 photo. Then it would recognize any cyan cartridge. It had to go back to Epson for replacement.
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not necessarily faulty cartridge - had same problem went thru various cartridges some worked some didn't - in fact they weren't epson - so bought epson from office depot and that would not work, so not an issue of ink dried up - if yr printer is fairly old may be easier just to replace rather than waste time and money on trying to figure out problem
I was changing my cyan cartridge and got this error. I thought for sure it was that cartridge. Tried a few things including pulling them all out and putting them all back in. Didn't work.
Finally, I found a place in the software that showed the info on all the cartridges. Turned out the light cyan was not reading. Took it out and rubbed the contacts with a pencil eraser. Voila! Problem solved.
Do replacement procedure, follow How to.. on status monitor. When asked to replace ink tank, unplug all ink tanks, and plug only cyan ink tank. Next....next.. Finish. See status monitor. Is cyan recognized (Not cross sign)? If yes, repeat procedure, without unplugging, plug others 1 by 1. If no, check for chip connector (for cyan) at carriage, or try to use another cyan ink tank.
Get yourself a couple of sets of empty cartridges from cobraink.com.
It is so easy to fill your own from the removable rubber cap, on the top of the cartridge. Not to mention what you will be doing for the environment.
I have been using these for over a year and have saved a ton of money
This man also sells the ink that you will need. ALSO tell him to send them empty, otherwise he will automaticly send them full of "pigment "ink, because you want to use an ink dye
Bad reader, Call tech support. If still under warranty they will exchange. I suggest you get a CISS for your printer. It will save you TONS of MONEY, never change a cartridge again and it will pay for itself in a month. http://www.inkproducts.com/ink-store/
It is definite one cartridge is not running. You do one thing -
1. Write documents in MS-Word - select all - change the color to Red. Take print out. Check Printing is perfect or not.
2. Write documents in MS-Word - select all - change the color to Cyan. Take print out. Check Printing is perfect or not.
3. Write documents in MS-Word - select all - change the color to Yellow. Take print out. Check Printing is perfect or not.
I am sure when you changed the color to Cyan - it did not print Cyan or blank page you got. So you must replace the Cyan cartridge or may be ink is not coming out through the passage. And first you have to check whether you have removed the plastic tape from the head of t he cartridge.