Question about HP Compaq Presario 2500 HP Pavilion ZE 5000 NX9010 Series (chassis bottom)319470-001 (319470001) CD-ROM Drive

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CD/DVD ROM not working properly

I've had this laptop since 2003. Recently, the CD-ROM drive will occasionally flicker out of service in the middle of an active Windows session. The only way to remedy this is to power down the system, wait, then reboot. Even then, that doesn't always work. I've removed the device from the device manager in Windows, and a reboot shows it coming up again. Unfortunately, the issue remains. I originally thought that this might be a Windows issue, and, since my system is long overdue for an overhaul and I'd like to switch to Linux, I tried to boot into either a Live CD distro or a boot CD. Even though the BIOS is set to boot from CD first, it skips right past and goes directly to the hard drive. I am completely unable to even reinstall an OS on this system. I figure that this is now a hardware issue, but if anyone has ideas on what I can do to further troubleshoot, that would be greatly appreciated. Also, if anyone has any spare drives lying around cheap, or can recommend an inexpensive replacement, that would be great. Thanks, Larry

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Re: CD/DVD ROM not working properly

Hey as long as it was an original Windows disc you tried booting off of, as copys will not boot off the cd alot of the time, it sounds like the cdrom drive is at fault, a new one will set you back about 40pounds maybe 60 dollars i use but thats a uk site, you should try or amazon. to maybe get a good deal... All the best John

Posted on Mar 03, 2007

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