Question about Sentry Fireproof Safe

7 Answers

My safe has 9-volt battery when I put in code the proceed light

Flashes and red error is burning.If i change battery will I have to reprogram as I have misplace book.

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  • dorisdeandav Dec 05, 2008

    I do not have a book or infromation on reprograming.my safe is sentry 1620

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7 Answers

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Hi,
Check Sentry Safe Support for manual and programing.

Posted on Dec 05, 2008

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If the batteries are low, the red light (in the middle) will warn you immediately. To test the batteries, just input your personal numbers to open the door. If the batteries are low, the red light will be on. If nothing happens, it means that the batteries are in order.


Yes u have to re program to do that ...

A. Locate the red button on the back of the door near the light bulb. Turn on the light to locate it. Press it and release it and you will hear two beeps. The yellow light will be on at the same time.
B. Now press from 3 to 8 numbers that you wish to uses as a combination, and confirm by pressing the letter “B” within 15 seconds. Or you have to do it from the beginning over.
C. Write down your new combination immediately and with the home wall safes door open check whether your new combination has been programmed. Enter the new combination then press the letter A. Remember A to open the home wall safe and B to change the combination.

Posted on Dec 05, 2008

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If you do it quickly, re-programming may not be necessary. else, just visit Sentry website for the manuals

Posted on Dec 05, 2008

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Hi,
    No not at all just changee the battery and carry on.
  Thanks for using fixya.

Posted on Dec 05, 2008

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No.only just changing the battery why to reprogram.it will work normally as u change the battery.

Posted on Dec 05, 2008

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If you do it fast you should not but if you wait to long it will need to be reprogramed

Posted on Dec 05, 2008

  • Cordderryl Pittman
    Cordderryl Pittman Dec 07, 2008

    please take a few moments to rate my responce

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Yes,u will have to reprogram it 

Posted on Dec 05, 2008

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1 Answer

I have a Sentry Safe S3877 both lights are on the red error light and the green proceed light. I enter passcode and nothing happens. How do I get by this?


might help


Here are the things that can cause that:
Red (Error) LED + three beeps indicates one
of the following:
1. You have pressed Program key out of sequence.
2. You have entered an invalid code or user pin.
3. You have let 5 seconds or more elapse between
key presses.
4. Lights after three consecutive invalid codes are input
(2-minute delay mode).

Perhaps when you changed batteries the internal memory did not completely erased and the factory mode is not in place (even if they say the factory number should work at any time). Try to let the safe without battery for a whole hour.

If this don't work, you will have to contact them at:
http://www.sentrysafe.com/customerCare/Contact_SentrySafe.aspx
You will probably have to give them your serial number.

Of course, because an easy to open safe would not be useful in the first place, they have that policy about code:
http://server.iad.liveperson.net/hc/s-24841635/cmd/kbresource/kb-5562978334380845442/view_question!PAGETYPE?sf=101133&documentid=195374&action=view
But if you did try the code on the top of the manual and it's not working they might still help you as it's not as if you completely lost it

Apr 15, 2016 | Home Security

1 Answer

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3 Answers

Lost instructions for sandleford E.S.20 safe


The operating instructions on the ES20 as per the crappy manual:

Open safe using emergency key provided

Insert batteries in the box inside the door

Opening the safe
a. pre-set factory code 159
b. input 159 (the yellow light will flash and the buzzer will beep), then press B or A button, the green light will be on, rotate the knob clockwise, pull outwards, the door is opened

Closing the safe: close the door, input the code (the green light will flash for 5 secs). Turn the knob anti clockwise, the control system will activate and the safe will be locked

Changing the code: open the safe, press the red button located inside the door, the yellow light will go on indicating the code can be changed. Input the new code (1-8 digits), then press A or B button, it shall be confirmed by two beeps indicating the new code has been accepted and stored. If the yellow light and buzzer beeps 3 times the code is invalid - try again

Emergency Key - store in secure place NOT inside the safe. Remove the override cover in the centre of the face of Safe (its a silver plastic panel with Sandleford Electronic Safe ES20 on it), insert override key (a cyclinder key) - hidden underneath the override cover panel - and turn anti clockwise, rotate the knob clockwise to open door

Changing the Battery - If the red and green light are on this indicates that the batteries are low and require changing. To ensure the batteries have been installed correctly test before closing the door

References:
1. Operating instructions EA Electronic Safe
2. http://www.secustar.com/products-en/estype-safe.htm

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Hello,

I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.

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