Question about HP DeskJet 3930 InkJet Printer

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Resubmittance stall problem

When I try to print anything "your carriage is stalled pops up" and it will print nothing, no attempts!

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  • Anonymous Jan 06, 2008

    I went to the Hp site and follwoed the instructions given to me. but stll no results. I gave to the service station & they asked me to get the carrige PCB changed. still no result. same old proble persists



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  • 1,362 Answers

Try lubricating the carriage with WD40, put on a towel and rub the carriage, it may be too dry and can't move easily. " carriage stalled " means it started to move but for some reason it stopped.

Posted on Jan 25, 2008


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1 Answer

Check print cartidge light keep blinking and the light on copies showing empty while there is paper in the tray

Issue: The Check Paper and Check Print Cartridge lights blinkIn this error condition , the following blinking lights pattern displays on the control panel:
  • On/Resume light : On
  • Check Paper light : Blinking
  • Check Print Cartridge light : Blinking
  • Black Start Copy light : On
  • Color Start Copy light : On
Figure 79: The Check Paper and Check Print Cartridge lights are blinkingc00864299.gif
    hpweb_1-2_minus.gifCauseThe carriage is stalled or jammed. A message indicating that the carriage is stalled might appear on the computer.You might also experience the following symptoms:
    • The product will not print.
    • The carriage is stuck and does not move.
    • The product makes loud grinding noises.
hpweb_1-2_minus.gifSolutionsSolution one: Turn the All-in-One off and then on againFollow these steps to turn the product off and then on again.
  1. Press the On/Resume button (c01602202.gif ) to turn off the product.
  2. Wait 15 seconds.
  3. Press the On/Resume button (c01602202.gif ) to turn on the product.
  4. Check the lights on the control panel to make sure that they are no longer blinking.
  5. Try the intended task again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution two: Make sure that the front panel overlay is installed correctlyIf the front panel overlay, or bezel, is incorrectly installed, the product may indicate a false carriage stall error condition. If the product has not been set up before, follow these steps to ensure correct installation of the front panel overlay.If the front panel overlay is already installed, and your printer has been working for some time, do not attempt to reinstall the overlay. Press firmly on the overlay to ensure proper installation of the overlay adhesive or pins.

Oct 07, 2011 | HP PSC 1210 All-In-One InkJet Printer

2 Answers

I received a new printer today, I installed the software and ready to test print page. I get error message that the carriage is stalled. I found a procedure on HP web site that to fix problem, but it...

The printer may be faulty. I suggest you return it to the supplier to have it fixed or replaced under warranty. If you try to fix it yourself you may void your warranty.

Jul 14, 2011 | HP H470 InkJet Photo Printer

1 Answer

I have a Dell A920 printer. Carriage stall error

Try this trick. Turn off the printer, reach in and manually move the carriage to the other side of the printer. Then, unplug it, plug er in and try again. If that doesn't work then it's most likely a dead unit.

Feb 26, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Carriage jam

Did you try shutting it off, unplugging it from the wall and your computer for at least 1 minute then restarting it ?

Jan 21, 2009 | HP Photosmart C5280 Printer

1 Answer

Carriage stalled on hp psc 1200 all in one printer

I suppose never use a refilled catridge need to check the catridge for any damage and also check the sensor of the printer , incase the sensor is damaged you hear a loud noise.

Dec 16, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Stalled printer cartridges

Sounds like an issue with the print carriage. When it's out of alignment and tries to print, it can make awful noises. has a web page that describes a number of troubleshooting steps when you have print carriage issues:

Carriage Jam Errors

There's also a related web page having to do with the noise coming from the printer:

Noisy Print Carriage

Hope this helps. Good luck.

Oct 07, 2008 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer


Is there someting stuck in the printer like a pencil or a keychain, something small that would allow paper to pass but also trigger a sensor in the printer as the printer can detect that paper is being passed unevenly.

Question: does it just say that the ink cartridge is stalled or does the cartarige really stall?

Feb 20, 2008 | Computers & Internet

1 Answer


Clean the rollers, and if the it stalls again just tap the off button and that should reset it and should cont. printing.

Nov 16, 2006 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Message Ink Cartridge stalled

the machine needs servicing, something is causing the carriage to stall

Nov 04, 2006 | HP PSC 1350 All-In-One Thermal Printer

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