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System error on Xerox 8560MFP error: 09, 038.46:14418

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Bkack ink stick is most likely stuck in the loader.
I would suggest checking all the sticks for being cracked twisted or otherwise stuck.
If you need to remove them take a screw like a drywall screw and twist into the stick and slide it out and back. I think the .46 means a black stick, but at any rate, one of the ink sticks has not loaded all the way down the ink loader.

Posted on Dec 05, 2008

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Have a Xerox 8560mfp I am getting a system error message of 39 003 40 18871 what is that and how can I fix or find part if needed


that error indicates a failure with the scanner assembly, the whole upper assembly needs replacing. if you need the part, please contact me.

Dec 10, 2014 | Xerox Phaser Printers & Copiers

1 Answer

Xerox Phaser WorkCentre C2424 System Error: 39,003.40:63581 Do you know what this error is indicating and how to fix it?


Sounds like that is a scanner error, you should replace the lower scanner assembly Part # 109K01870.
Other scanner errors include 39,002.40 39,003.41 39,004.42 and 39,005.43 (any numbers after the semicolon is the page count)
You can order the part here
Here is a video that shows you how to replace it

Mar 17, 2011 | Xerox Phaser 8560MFP Laser Printer

1 Answer

08,045.43:5458 power outage happened, when power


This error indicates that the paper path motor stalled. Clear the paper jam, power off the printer for 30 seconds and then turn it back on.

Here's how to clear a paper jam from Xerox website, depending on the location of the paper jam: http://www.support.xerox.com/support/phaser-8560mfp/support/enus.html?operatingSystem=win7x64&fileLanguage=en

Feb 19, 2011 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Xerox Phaser 8560 MPS System Error Press (?) 09,038.46:1252 Help Me Please... oolivas@gruposion.com.mx cvalabacillascity@hotmail.com


The ink-loader is defective and probably needs to be replaced.
The MFP ink-loader is unique, so you must buy PN 848K06380

Whit
Item, Inc.

Sep 13, 2010 | Xerox Phaser 8560MFP Laser Printer

2 Answers

Wont copy, displays 09,038,46: 14444


www.support.xerox.com/go/results.asp?...8560MFP...
This is a fault of the inkloader. A broken ink is not tripping the sensor, or it is out of ink.
Turn on printer. When logo starts, press and hold the info and back buttons until it says entering diags.
Go to functions menu, scroll to reset IRC counter,enter, and then exit diags. Printer will boot to ready.



Well when the logo is moving before it centers is when you hold down the back and help buttons and it should reboot in service mode, usually it takes it a second or two to start the process. So you can try that again or go into service mode the way you did before. Once in the service/diagnostic mode you need to scroll to the bottom to the function menu then reset the IRC counter in the sub menu and you should be good to go. You were almost there before. I have to do one today so if I notice anything different than the instructions given to you I will post back but Ive done it several times and everything sounds right.
Master link below. http://webcache.googleusercontent.com/search?q=cache:RP4PhFss0oMJ:www.fixyourownprinter.com/forums/printer/62877+Xerox+Phaser+8560MFP/D+error+09,038,46:+14444&cd=5&hl=en&ct=clnk&gl=nz

Jun 10, 2010 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Phaser 8560mfp system error 09,038.46:12367


Solution:
  • Turn off the printer. Turn on the printer.
  • As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
  • Release the buttons, it will now come up in the service mode.
  • Scroll down to the function menu, hit ok, scroll to clear isc fault, hit ok. Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

Oct 16, 2009 | Xerox Phaser™ 8560MFP/D All-In-One Laser...

1 Answer

Xerox Phaser 8560MFP/N System error 09,038.46:950


Hi mary_ballling:

Here is you problem.

9,035.4x through 9, 038: Fault codes associated when ink count flags are stuck
after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5
for cyan, 6 for magenta, 7 for yellow, and 8 for black.

Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Are the ink sticks all Xerox ink? Go to Step 2.
Run clearISCfault test to clear the error.
2 1. Manually verify that the ink stick is able to
advance in the ink loader chute.
Go to Step 3.
Remove any blockage and/or replace the ink stick.Run
clearISCfault test to clear the error.
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
Heater
test.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace the printhead.
Replace the ink loader assembly. Run
clearISCfault test to clear the error

Hope this helps

Jul 31, 2009 | Xerox Phaser 8560MFP Laser Printer

2 Answers

Phaser 8560MFP/N System error 07,010.43.14452


The probable situation is that 2 camshafts (020K14800 & 008K02160) have cracked, and now have taken out the Process Motor (127K53240)

Replace all 3 together, and get the "homing the process motor" and "homing the head tilt mechanism" instructions.

-Whit :)

Jun 23, 2009 | Xerox Phaser 8560MFP Laser Printer

3 Answers

I have xerox phaser 8560MFP error cod 07,010.43:14059


there is a stainless steel print head block on the lower back portion of the frame that gets contaminated with spill over ink from the catch tray. That causes the print head not to move properly.
The wiper blade may also be tacked to the print head.
That code means the print head is not moving into the print position properly.
That stainless steel block is about 1 inch square.

Mar 11, 2009 | Xerox Phaser 8560MFP Laser Printer

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