Question about HP LaserJet P2015dn Printer

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HP 2015 printer has a constant paper jam light

I get a paper jam light that comes on and stays on.
I have checked pathways and all the regular spots for paper stuck inside and I cant find anything
Any ideas?

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  • 4 more comments 
  • romeo301 Dec 22, 2008

    HP 2015 printer has a constant paper jam light problem

  • mdg7 Dec 31, 2008

    The paper tray light stays on (solid, not flashing) even though there is plenty of paper in the machine and no paper jams. I've tried to uninstall and then re-installing, to turn the machine off and back on, etc. No joy. Less than a month ago, HP fixed the printer under warranty. It worked fine for a few weeks. Now it won't print a single page. Very frustrating.

  • Ray Galkin Jan 17, 2009

    the first light from the top is always on

  • Anonymous Jan 20, 2009

    My printer shows a paper jam. No jam exists. Can't clear it. Any suggestions?

  • slaughner Feb 13, 2009

    I have the same problem, please help. My toner low light is also on and i just replaced the toner cartridge.

  • Anonymous Feb 14, 2009

    constant paper jam

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Your printer has a long history of problems with its formatters. Apparently you may be able to download updates, but they don't always work. You may have to replace it. More information here:
http://forums13.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1228501642160+28353475&threadId=1210144

Posted on Dec 05, 2008

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Problem in print paper are lines & ...

Posted on Feb 20, 2009

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FLOWO THE STEPS

1. 1
Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis.
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Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray.
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