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You will need the installer code to change the setting. Factory default is 1234. press the up or down arrow until "system programming" appears on display. press "OK" and "enter code" appears. Enter installer code. If it accepts it, "access codes" appear on the display. Use the down arrow until "timers" shows on display. Press"OK". Press the down arrow until "auto phone test tm" appears on display. Press" OK". use up and down arrows to adjust to "off". Press"OK". press "Status" and "timers" is shown. Press up arrows until "phone numbers" is showing on display. Press "OK" press "OK" again press "disarm" press "OK" press "Status" 4 times. You have now completed removing the phone number and turning off the phone test.
Is your Simon 3 new or used? The default Utility Access Code 1 or 2 (i.e. the code you use when you open up the cover) is 654321, 54321, 4321 or 321. The default Master Access Code (i.e. the code you use to arm / disarm without opening the cover) is 123456, 12345, 1234, or 123. The length of the code depends on option 54. Default is 4 digits. If it's a used one that has non-default settings, you can reset memory to factory defaults.
It is possible that some dirt had got into this and causeds it to think arm has been requested. Try blowing compressed air ( in a can) around the ARM button or all of them come to that, to see if that fixes it. Also make sure sokme of the buttons arent sticky or sticking
ADT has there systems custom made for them. so they may have dumbed down the system so they dont have to spend there time helping with problems.
most system usr the ring hang ring method.
you dial the the number that your system is connected to let ring 1 to 2 timen hang up wait 20 seconds call back the panel should answer then follow your instructions. most panel will have you press somthing like *** them the panel will tell you to enter your access code. then the panel will walk you thru the rest.
On Simon panels, the master code should default to 1234 if it's been powered down for several hours (I can't remember how long, at least four hours, possibly 12-16). So, unplug it from the wall and disconnect the system battery and leave it for the night. Power it up by plugging in the battery first and plug it into the wall. Then enter the code as 1234. It should annouce that the alarm system is disarmed. If so, your code is 1234. ;)
When removing the battery, be very careful to not break the little tab that holds it shut! Can't stress that enough.