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Gemstar Guide Plus

I can no longer access Guide plus

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  • Anonymous Dec 20, 2008

    Three RCA TVs all no longer have GuidePlus functions - no grid, channels, etc.

    Could not Thomson/Gemstar put a message on it telling us, the CUSTOMERS who bought RCA/Thomson for this capability, what's going on ???

  • pkrausen Dec 24, 2008

    I cannot access my Guide Plus channel lineup.

  • RandyT2377 Jan 05, 2009

    Re-Installed GuidePlus with no help. Connection Time-out. Same for "update" program.

  • cer_04572 Jan 11, 2009

    Can Run Setup successfully but will not load any info. Says no data available. Thinking it might be part of the whole swapping to Digital signal thing but no sure as it worked up until a few weeks ago

  • cctonight Jan 15, 2009

    Same problem. Stoped receiving updates three or four weeks ago. It's as if they are no longer broadcasting the info. I'm using Comcast's analog cable in Houston.

  • Anonymous Jan 15, 2009

    Will not retain host channel - nothing shown in System information, and no channels shown in Editor

  • cerian Jan 27, 2009

    No connection to server from Guide Plus+ PC software. Service might be down permanently.

  • Anonymous Jan 29, 2009

    I have reset guideplus with no results.Only a partial downlaoad,maybe six channels. Stopped downloading last sunday.puzzled.

  • cbnewsom Feb 19, 2009

    My guide-plus has been gone now for months. A phone call to the Pro-scan people resulted in the woman telling me to contact my cable provider. What a joke!!!!

  • vette80 Mar 06, 2009

    same problem with Guide Plus by Gemstar.Called my cable carrier and they had no glue and did not give anyone else to call.It has been a very good system for years in the past.

  • Anonymous Mar 11, 2009

    are you sure the website is correct?

  • PhippsJ Mar 17, 2009

    I have RCA TV and Panasonic Hard Disk VCR... Guide Plus listings on both stopped 12 Midnight March 16 with "no listing" displayed on all channels... I am on comcast cable.

  • Anonymous Mar 26, 2009

    Guide had been working for years with no problem. Around the same time (March 16) it quit. It says it can't find a signal. Also on Comcast cable.

  • Anonymous Mar 28, 2009

    Same problem, from reading the other post's..I'm guessing it's the gone digital..thing??

  • lisa_urso Mar 29, 2009

    I haven't been able to access Guide Plus for three weeks. The signal is completely gone now.

  • nospam739 Apr 01, 2009

    same problem! no tv guide. I was told by an engineer at Antietam cable that this service by "GEMSTAR" was being broadcast (under contract or some kind of agreement) by our local PBS or MPT station. The contract is over and it will no longer be broadcast by that particular station. However, a new agreement was reached with another carrier (CBS I think) that has already started broadcasting the signal. I don't if this is true or not. He sounded like he knew what he was talking about. Yet I still have no TV guide!

  • gmcirvin Apr 14, 2009

    I have and the same thing happened to me.

  • bparisi77 May 10, 2009

    Mine has been out for 3 days. It gradually started posting "no listings" about 2 weeks prior to now. is there any one to complain to or fix this?



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I had the same problem on my PC using a ATI Radeon TV card that came with Gemstar's Guide Plus+ program. My problem was related to the URL within the software that has changed. By going into the windows registry and changing the URL address for:


These changes put my system back to normal.

Posted on Mar 07, 2009

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Take pip out off scren?

Posted on Jan 09, 2010


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