Question about Dell Inspiron 6000 Notebook
When I re-boot the computer, windows opens and takes me to the sign in screen where my name and icon are located. I click on my name and it prompts me to enter a password. I have no password and never have. Once hit enter another prompt screen comes up saying to contact the administrator. The current screen that I am on is part of the diagnostics check. There is an error detected on the hard drive, the test that reports an error is the DST Short Status Test and the grey prompt box in the middle of the screen claims that, "No Diagnostic Utility Partition found. To run diagnostics, insert your Dell "Drivers and Utilities" CD, then select OK to restart the system and boot off the CD. OK or cancel." I do not have this CD. Is there another way to correct the problem?
The diagnostic check is because the system didn't shut down correctly.
are your the administrator for the laptop?
The administrator password is the password that you put in when you install the operating system, if you did not give it a password, then the administrator password is blank. (Windows Vista requires a password).
you can try "Adminstrator" as password.
the choice is press F8 immediately after the BIOS start up. select "last good configuration" and press enter.
go to the following link and download the utilities if you need.
Posted on Dec 05, 2008
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