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Wipe up spills as soon as they happen with a clean dry towel. According to the Jenn-Air website, for glass top cooking surfaces, you should do this even if it is hot since it will be harder to clean up later. Be careful not to get burned.
Use a cooktop cleaner once it is cool. You can also use dishwashing detergent and water or just a baking soda paste (made with water).
Apply the cleaner to a sponge, cloth or paper towel. For more stubborn stains, you can use a non-abrasive or "scratchless" pad.
Rub the soiled areas until clean. Rinse well, especially if you used the baking soda paste as that can leave a residue.
Use a razor blade for burned on and crusty stains that will not come off using the previous methods. Jenn-Air states to hold it at a 30-degree angle to carefully remove the stain.
a good product is CERAMABRYTE. it is designed for ceramic cooktops and is a white lotion type cleaner. if there is a lot of burned buildup you may also need to purchase a special scraper with a blade in it. but make sure you smear the cleanser on FIRST or you will scratch the surface.
All of the igniters are connected to one source. A series of small switches mount on each stem of each burner. Any of them can fire up the spark box and it in turn it fires off all the ignitors. If a boil over spills liquid into one or more of them switches the resulting continuity causes the clicking. Removing one wire at a time from each switch till the clicking stops is the solution.
Just fixed this problem and repaired the corner of the Ceran cooktop.
Disclaimer: These cooktops run on 220V and will kill you if you don't know how to work with electricity. If you're unsure, get some help.
The boiling water slopped out of your pot, and went over to your controls (knobs) and went down the shaft and into a component call "Infinity Switch". The water caused the switch internally to weld one of the two internal sets of contact points into a permanent position. The fix is to replace the "Infinity Switch" that the boiling water spilled into. The Infinity switch is the component that the control knob slides on to.
In my cooktop one of the infinity switches failed and appears to damage the adjacent switch. Mine actually caught on fire and damaged the wiring and the connector. Hopefully you are better off. Since they were in such close proximity I replaced them both. For $20 you might consider the same. I replaced both to be safe and they were $21.47 each.
My cooktop has 4 elements 2 small, 1 large and 1 combined (small and large) surface. A large element was definitely damaged and possibly a small element. I ordered both. I mention this in case a multi-element was damaged on your cooktop.
You will need to contact either Jenn-Air or someone. Since you can't see an exploded parts list online, you'll have to use the schematic. It is in a plastic sleeve and it stuck to the side of the ventilator housing underneath the cooktop.
When you wire the new part in, make sure you have the wiring correct or when you turn it back on you will burn up the new part.
I'm happy to say burnt milk can be removed with a combination of cerama bryte and let sit for one hour and then lots o elbow grease hard rubbling with also applying Mr. Clean Magic Eraser. The Mr. Clean Magic Eraser works very well but you have to still rub alot to get it safely scratch-free removed.