Question about Canon Printers & Copiers

1 Answer

We keep getting a 03800500 2F-2F hardware error message on our Canon IPF 9000s printer. What is this exactly? We changed both heads an we keep getting this message. Thanks Louis

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Canon Master
  • 19,396 Answers

That is hardware error, if you have 1.2 or earlier firmware it can be a system bug that you fix updating firmware. Call Canon to get instructions on how to update firmware.

Posted on Dec 05, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Canon ipf 750 service mode


i have Canon IPF 750, the display show "execute printhead cleaning, if this message is still displayed, replace the printhead"
somehow actually i just replace the head 5 months ago, and the print quality is still oke before this error issue occured. please help me.. Thank You

Jul 10, 2012 | Canon imagePROGRAF IPF710 Printer

1 Answer

My print head on my canon ipf 605 wont clean??


Hello!
I have printer Canon ipf 605 , on display is displayed print head error, I have put new print head, and the problem is the same, I tryed several print heads , most of them new , and it dont want to start....again and again printhead error is displayed...

Dec 11, 2010 | Canon imagePROGRAF IPF605 Printer

1 Answer

Printhead check nozzles on my Canon Lp-17 and the head is realy damaged, but can print still. Every time when I print I get this message and printer doesn't want to print. How Can I ignore this print with...


Hi,
can you please tell me the exact message wich IPF reports.

i.e. "change left printhead"

You can also contact me on emma.servis@gmail.com, for troubleshooting manual.

Regards!

Aug 19, 2010 | Printers & Copiers

1 Answer

I have a Canon ipf 700 and am getting a code: 03800500-2F2F hardware error. Could someone please help me. Thank you.


03800500-2F2F Head management sensor error

The head management sensor detected an ink discharge error. A sensor sensitivity error was detected during head management sensor position adjustment.

Print head, head management sensor, or main controller PCB

1) Start by replacing the print head.
2) Visual check for any foreign substances around the head management sensor.
3) Replace the head management sensor.
4) If continuity of the cable between the head management sensor and the main controller PCB is abnormal, replace the cable.
5) Replace the main controller PCB.

Jul 05, 2010 | Printers & Copiers

1 Answer

Canon IPF 700 with a hardware error 03800500-2f30. Please help


this means that you have no ink flowing from the nozzles.
1.st if possible print a nozzle check from test print menu an see the result.
the other issue i can imagine is that you replace the print head without perform firmware update.
It is very important before replacing the print head to perform firmware upgrade (cd incl. inside the head box)
Also try a head cleaning B twice or more

Oct 29, 2009 | Canon iPF700 InkJet Printer

1 Answer

We keep getting an error 03800500-2f2f on our 8000s and 9000s


Maybe you can try upgrading your printer driver. That helps at times.

Aug 17, 2009 | Canon iPF700 InkJet Printer

4 Answers

Canon iPF 8000: Hardware Error 03800500-2F2F and 03800500-2F30


it's a multiple problem....there is no enough ink for the head managment sensor to understand the good function of the print head.
Print a nozzle check to see what is going on
Then come back for more information

Feb 10, 2009 | Canon Printers & Copiers

1 Answer

Canon ipf 8000 print head problems


You need to boot the printer into service mode.

Hold down the roll/source button and the info button while you are powering on the machine.

This should get you booted into the service menu where you can then access the replace printhead function

When you have successfully replaced the printhead, reboot the printer to get out of service mode,

You may also want to check the firmware version of your printer and update it.

Updates can be found on the Canon website

Dec 22, 2008 | Canon imagePROGRAF iPF8000 Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

730 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts

kakima

Level 3 Expert

96576 Answers

old marine
old marine

Level 3 Expert

1472 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...