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We keep getting a 03800500 2F-2F hardware error message on our Canon IPF 9000s printer. What is this exactly? We changed both heads an we keep getting this message. Thanks Louis

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That is hardware error, if you have 1.2 or earlier firmware it can be a system bug that you fix updating firmware. Call Canon to get instructions on how to update firmware.

Posted on Dec 05, 2008

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Posted on Jan 02, 2017

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This error on the Canon iPF-605 wide format printer means that there is a problem with the paper cutting knife. The knife (black block) should be at the left front side in it's rest position.
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My print head on my canon ipf 605 wont clean??


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Printhead check nozzles on my Canon Lp-17 and the head is realy damaged, but can print still. Every time when I print I get this message and printer doesn't want to print. How Can I ignore this print with...


Hi,
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i.e. "change left printhead"

You can also contact me on emma.servis@gmail.com, for troubleshooting manual.

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Canon IPF 700 with a hardware error 03800500-2f30. Please help


this means that you have no ink flowing from the nozzles.
1.st if possible print a nozzle check from test print menu an see the result.
the other issue i can imagine is that you replace the print head without perform firmware update.
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Maybe you can try upgrading your printer driver. That helps at times.

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Canon iPF 8000: Hardware Error 03800500-2F2F and 03800500-2F30


it's a multiple problem....there is no enough ink for the head managment sensor to understand the good function of the print head.
Print a nozzle check to see what is going on
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Feb 10, 2009 | Canon Office Equipment & Supplies

1 Answer

Canon ipf 8000 print head problems


You need to boot the printer into service mode.

Hold down the roll/source button and the info button while you are powering on the machine.

This should get you booted into the service menu where you can then access the replace printhead function

When you have successfully replaced the printhead, reboot the printer to get out of service mode,

You may also want to check the firmware version of your printer and update it.

Updates can be found on the Canon website

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