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Posted on Jun 27, 2012

How to fix a stuck xbox 360 disc tray

My brother stepped on my xbox 360 disc tray and now it wont open or close

5 Related Answers

Anonymous

  • 21 Answers
  • Posted on Mar 10, 2009

SOURCE: xbox 360 disk tray is stuck

Go to this microsoft website http://support.microsoft.com/kb/906935 and something goes wrong send me a message

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Anonymous

  • 34 Answers
  • Posted on Jun 23, 2009

SOURCE: I turn on my xbox 360 and it says open tray and wont read disc

I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Anonymous

  • 85 Answers
  • Posted on Jul 15, 2009

SOURCE: My xbox 360 wont play discs - keeps repeating open tray.

Call microsoft at 1-800-4-MYXBOX

Anonymous

  • 767 Answers
  • Posted on Sep 19, 2009

SOURCE: my xbox 360 disc tray wont open how do i fix that

Slap the top of the the box as you press eject. that will get it open.
then wipe a little rubbing alcohol on the black belt
just under the tray . And a little petroleum jell in the
tracks under the tray . Then open and close the tray to
work it in.


Rob

Anonymous

  • 1 Answer
  • Posted on Oct 20, 2009

SOURCE: xbox 360 starts up randomly, tray opens and closes spontenaously

I have the same Problem my X box came on spontaniously and the DVD tray opens and closes non stop till I get the RROD code. it will play games and DVDs only if it stays closed long enough to start then it opens up and starts the cycle all over. I opned up the DVD drive and can't see any thing blocking any thing I even used a Q tip to pit a little oil on the screw meckanisim that opens the drive and blue it out with compressed air. and it did not fix the problem I am going to have to buy a new drive my Drive is a Philips drive.

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Xbox 360 door tray off track and will not close

First, do not attempt to try to fix it right away. Unplug every cable and adapter, so you only have the xbox 360 console. Then, if a video game disc is still in there, take it out. Next, try to determine what your disc tray is stuck on, and try to remove it carefully. If these steps do not work, look at these articles. Manually eject your Xbox 360 console disc tray Xbox Disc Drive Solution.
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Tray stuck open

The gears on the Xbox 360 have become misaligned. Here is how you fix it. If the tray is out all the way disconnect the power.
Step 1:
Locate the tab on the left side of the tray.
Step 2:
Lift the tab with a pen or equal and pull the tray out.
Step 3: power on the Xbox 360 and hit the eject button. When you here the eject "ding" pull the power. Now the drive is in eject mode and the cogs are aligned to take the tray.
Step 4
Gently place the tray back in and slight nudge to engage gears.
Step 5
POwer on xbox 360 and give another nudge to help the tray realign.
Step 6
Open and close the tray a couple times. To assure sucess.
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I have recently bought the latest Xbox 360 console and it has been fine until recently the disc tray decides to open and close randomly for example i'll be playing a game then the disc tray will open and...

First step is to check and make sure that 1.) There is nothing stuck in the tray slot (even something very tiny can cause issues) and 2.) make sure there is nothing lodged in the open/close button.
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Tray won't close

Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.
4helpful
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Put disc in xbox 360, said reading then open tray. wont play no discs

@paulhull58 when the disc tray closes push down firmly on the top of your xbox where the tray is. if not clean your disc.
13helpful
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My xbox 360 disc tray wont open how do i fix that problem

Slap the top of the the box as you press eject. that will get it open.
then wipe a little rubbing alcohol on the black belt
just under the tray . And a little petroleum jell in the
tracks under the tray . Then open and close the tray to
work it in.


Rob
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the lens of the disc drive needs a check up...
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My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.
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Though i fixed the Disc Read Error myself within anhour but please test the below method at your OWN Risk. Please alsonote that microsoft is no longer providing Extended warranty for E74Error.

Check out this DIY Video Guide,that explains step by step instructions to fix Disc Read Error yourselfwithin an hour. It also provides the money back guarantee in case youare not satisfied. As i fixed my Xbox myself so i thought to share itwith you guys.......












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Disc tray

The best way, my brother found out is to turn the console into a different position like if it's laying flat flip it up or vise-virsa.
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