Hi - if you have this hooked up to a TV cable HD box, you have to make sure you hit "TV" on the cable box remote in order to set up the TV menu. I had to figure this out also with my Insignia 32" LCD TV.
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Open the OSD menu and select Channels with the left/right arrows and press Enter. Next, go down in the list and highlight Auto Channel Search. Press Enter. Then use the up/down arrows to get Antenna as the highlighted selection. Press Enter again. You should see the progress as the unit goes through the OTA channels. Press Exit to get out of the Menu when the scan is finished.
It may be the button on the remote. Turn of the TV and remove the batteries from remote. Then turn on TV from the buttons on the set itself and see if it happens. The Insignia remotes are poor quality. Insignia TV's usually carry a 2 year warranty from Best Buy(Insignia is their store brand) if it is under warranty they will replace it. If not under warranty and it is the remote you could try a universal remote. Thanks for using FixYa
you can attempt to navigate the menus to get to the setting.
push menu on the side of the tv
volume up and down will go left and right in the menu channel up and down will go up and down in the menu
my insignia has no enter button so hopefully you can push menu, mine won't work and i have to put enter on the remote. you can try to program a universal remote, if you can get that one button you maybe can adjust.
some cableboxes or sat boxes will let you adjust the pic size in their settings. try looking for a setting here too if it applies.
select 'Feature' (on left)
select 'Advanced Video Set'
select 'Setting' - restores to factory default
If you are having trouble with just the Audio or Video settings and want to reset just one of them back to the factory defaults, there are 'Setting' selections in each of the Video and Audio sections which will set each section back to the factory defaults.