Question about Whirlpool GD5SHAX Side by Side Refrigerator

1 Answer

No ice water is dispensing just fine, but no ice is being made... infrared is on

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  • jasgolf Dec 05, 2008

    No ice, water to door,line not frozen, infra red on.

  • Anonymous Dec 19, 2008

    Same problem

  • rached Jan 14, 2009

    water coming out fine, no ice being made infrared light inside is flashing on and off

  • kirbyransom Jan 20, 2009

    Water is coming out fine but no ice is being produced

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1 Answer

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  • Whirlpool Master
  • 8,147 Answers

Pour some water in the ice mold and see if it will kick out a batch if it does get a water valve. If ice is already in the mold then replace the ice mold thermostat. If this is a newer ice maker get a hairdryer and make the mold rotate around. This sometimes gets the newer ones back on track.

Posted on Feb 20, 2009

6 Suggested Answers

fridgetech
  • 473 Answers

SOURCE: icemaker not making ice

First thing to check is to see if the optics are working properly. This is the red flashing light on right hand side of freezer wall. Close the flipper door, be sure not to block the beam, and the light should go to solid red. If it does then the optics are ok. If it continues to blink then that is your problem. If optics check ok then pull ice maker out and remove the white plastic cover. It just pulls off. Look at the center of the gear wheel and see if one of the plastic tabs is either broken or if they are sort of twisted and touching eachother. If any of these things with the gear have happened then that module will need to be replaced along with the ice maker thermostat. If your not sure how to replace these parts then just replace the whole ice maker. That is much easier and not much more costly.
After changing the parts or the ice maker out follow these steps to start the ice maker thru a cycle. 1. Remove the ice maker from the cradle but leave the harness connected. Remove the front cover from the module. Unplug the refrigerator. Get a small jumper wire with bare ends and jump T and H on the module, leave the jumper in and set the ice maker on the shelf. Close the door. Now plug the refer back in and wait 30 seconds. Open the door and the ice-maker should be cycling. Remove the jumper, put the module cover back on and set it back in the cradle. The fill should take place when the ejector blades reach the 12:00 position. Follow these steps exactly in order

Posted on Nov 10, 2007

  • 1 Answer

SOURCE: Jenn Air JCD2389GES ice dispenser problem

my ice maker is not making ice.

Posted on Mar 26, 2008

  • 1 Answer

SOURCE: GE GSH22SGRE - water dispenser not working but ice cube maker working fine

mine did same thing. What is happening is the Water Line in the freezer door is freezing.

SOLUTION. Leave the freezer door open and turn off the freezer for a night. Be sure to dump out all of your ice cubes too.

In the morning it will work like new. To prevent it from happening again, open the FRIDGE door and use the electronic controls to raise the temperature of the freezer. You had it too cold before...thats why your water line froze in the first place.

Posted on May 02, 2008

  • 1 Answer

SOURCE: GE GSH22SGRE - water dispenser not working but ice cube maker working fine

I just used the hair dryer and it worked the water is flowing again out of the dispenser

Posted on Dec 19, 2008

  • 17 Answers

SOURCE: water dispenser not working ice maker is fine

The refrigerator has a dual water valve. The water dispenser side of the valve may be defective, but, my experience has shown the problem to be in the water reservoir, located in the bottom of the fresh food section, which, might be frozen or the water line through the freezer door is frozen. Scenario #1: Remove the kick panel, disconnect the water line from the fitting. Have someone depress the water actuator, while, holding a cup to collect any water which may come through the line. If water comes through the tube. The problem is a frozen water line in the door. My best advice for this problem is to remove any frozen goods from the door. Take a piece of cardboard and seal the freezer section of the refrigerator with any kind of tape. Make sure you tape the door switch in the closed position, so, the refrigerator will continue it's normal operation. The frozen goods will remain frozen and the fresh food section will be okay. Leave the freezer door open. You might want to put a towel under the door. The water line will thaw. It might take 15 minutes. It might take 3 hours. Periodically check the water dispenser operation. When the water flows remove the cardboard. Scenario # 2:if, after disconnecting the water line and depressing the water actuator there is not water. The reservoir is frozen. Use a hair dryer to that the reservoir. You will have to remove at least a couple of crisper drawers to perform this action. The cause of a reservoir freeze is too little stuff in the drawers or too low a temp in the crisper drawer area.

Posted on Jun 18, 2009

aasc
  • 1606 Answers

SOURCE: The water dispenser stopped dispensing.

At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , turn on the dispensor light for several hours , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .
If the water line in the door is frozen , GE has a dispensor heater which comes with instructions to install . Pt # WR49X10173 .

Posted on May 22, 2010

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