Question about HTC PPC-6800 Smartphone

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Phone died last night, now wont go past windows mobile screen

My phone died on me last night as my car broke down in the middle of winter, now it will turn on go thru all the opening screens but it just gets stuck on the windows mobile screen. the status light lights up, it will take a charge, but no buttons work and it never starts up the phone, please help!!!

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  • jjsalazar Dec 05, 2008

    I have the same problem. I tried the soft reset and the hard reset but still nothing. The problem started randomly when my phone would freeze while I was using it. I used the soft reset set for this issue. When windows mobile started up again it would just freeze at the green windows mobile screen. Nothing happens. Could this be a hardware problem?

  • troydezeeuw Dec 05, 2008

    well i got thru to alltel support and if you hold the two soft keys on the front and hit the soft reset on the bottom by the sd card it will do a system restore and it fixed my phone but of course it wasnt backed up so i lost all my contacts, photos, and ringtones but its nice to have my phone working smoothly again.

  • Anonymous May 24, 2009

    ditto but with an acer dx900


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Posted on Dec 05, 2008

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