The machine will not move the paper try into the ready position, The machine starts but nothing happens it shows "check paper feed area" but nothing is loose or appears broken ...is there a reset code and if so how do I enter this into the machine? Many thanks in advance....Stu
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Paper feed clutch is bad. I see this all the time. You can get the machine running by opening slightly the drawer that the machine is trying to feed from. Delete the current job and let the machine use the other drawer until you get it repaired.
The feed clutches in this series are small electromagnetic clutches and they do fail from time to time. Part# 9322-1500-12. Don't pay more than around $60 for the clutch. Here is a pic.
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If I recall the KXP series, it is a track feed printer as well as sheet feed, there should be a lever on the top that you can move to different positions, one position is for feeding paper without the rollers, when the lever is placed in a different position it releases the rollers so the printer can feed the paper. The open position is for installing paper or clearing paper jams. Also if I recall, the lever is on the right side near the roller on the end. When you move the lever, and turn the roller, you fill feel it grab the paper. There is also a switch on the front for line feed and page feed allowing you to tear off a page and then pressing it again will reverse the paper to print position.
Turn your printer off and load a single sheet of paper. Move the rubber wheel to anywhere. Turn the printer on and watch what happens in the paper feed slot (in official Epson parlance this is the "automatic sheet feeder" or ASF). You should see the rubber wheel etc set into the correct start postion. Then press the paper feed button and watch again. The plastic "wall" behind the piece of paper should move forward, pushing the sheet into the rotating rubber wheel. This should feed the paper into the "ready to print position". If this doesn't happen, it means something has come adrift inside the paper feed system. To investigate this further requires the printer to be dismantled. Either take it to a technician, or if you want to have a go at doing this yourself, post a new comment to this effect and I will help you do this.
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.) 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
What you want to do is remove all paper, the prepare to run a print test page or print a blank sheet from some program, any program. Just be ready to do this.
Now, find a magazine cover or index card stock, something firm. Cut this magazine cover to the same width as regular paper 8 1/2 in the US or A4 in Eurpoe.
Now, when you start the print job, push the magazine cover or index stock through while its printing. Apply pressure it the key, to getting the thicker paper through.
This will clear the sensors in the printer and remove the error message.
Why did this happen? In the printer, there are numerous sensors to identify jammed paper. This can happen for the strangest reasons. By pushing thicker paper through while feeding paper by running a print job, the thicker paper forces the sensors back to their original position.
Check the humidity of your paper, type and weight. Nothing more than 32# will run through the tray, any heavier should go through the bypass to prevent jamming. Margin follow the internal tutorial for moving your margins. Xerox machines do skew 3 degrees left for some reason or the rollars that feed from tray 2 need to be changed.
Check the line for a dial tone on the machine. Either the handset, onhook or speaker phone button. This will test if any comunictions boards have failed in the machine. If you have a dial tone the fax is ok
Next try a manual transmission. Basically make a normal phone call with for example using the handset but have your original in the fax ready to go, ring the fax number when you hear the other fax pick up you press the start button.
Clean the Feed Roller In the middle of the printer. Take the paper tray out- you will see the roller in the middle. Send a print job with paper tray removed. Press the black thing to fool the printer that it has paper. You will see the feed roller move. When it is in the position you want to clean- open the toner door and it will stop moving so you can clean it. Isopropyl alcohol and LINT FREE CLOG.