Eddie Bauer wooden high chair plastic tray needs replaced
Our Eddie Bauer wooden high chair plastic tray needs replaced. My 13 year old son leaned on the tray and snapped the clips that hold it in place. The tray no longer locks and will not stay in place. I just want to no if it is possible to buy a replacement tray for this high chair. They still sell this style and other similar models with the same type of tray. Is there a phone number to call? Where can I get a replacement tray? Thanks!
Re: Eddie Bauer wooden high chair plastic tray needs...
For replacement trays or other parts for Eddie Bauer highchairs, contact Consumer Relations Department. Please have your model number and
manufacturing date available prior to contacting us. Proof of purchase
is required for validation of a warranty claim. To order, contact Dorel
Juvenile Group's Consumer Relations Department by emailing
firstname.lastname@example.org, by faxing 1-800-207-8182, or by writing to the
Dorel Juvenile Group
Consumer Relations Department
P.O. Box 2609
Columbus, IN 47202-2609
You may also contact the Consumer Relations Department at
1-800-544-1108 to speak to a Consumer Relations Representative. Hours of
operation are Monday - Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to
4:30 PM EST on Friday.
Re: Eddie Bauer wooden high chair plastic tray needs...
If you or someone you know is handy with hardware, my hubby found a wooden replacement tray @ Rockler they also sell the hardware that you will need to attach it to the chair. It will cost you about 60$ but that is less then a new one @ 150.$
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the center of the belt will be under the seat coming up through the holes, place the two clips on the strap followed by the chest clip, then the neck protector pads. Push the ends of the strap through the two top holes. Route it down over the metal but under the plastic (on the back side) and attach both ends to the metal adjuster underneath. The receiver clip, you just turn 90 degrees and push through desired hole until the end catches.
I've just had this same issue with an eddie bauer car seat, they are made from the same people. They no longer sell the replacement harness clips in canada for cosco/eddie bauer, you have to contact the company directly. http://www.coscojuvenile.com/can/eng/
On our Edddie Bauer car seats, you have to remove the base from the chair by pulling out the metal rod that goes through both pieces. It only comes out from one side. Then there are several plastic "clips" that the straps run through and hold the fabric in place. Gently pry these clips with a flathead screwdriver by sliding the tool under the clip base and pushing in while lifting up. The arm-rest covers should just be wrapped around and come off easily. Make note of where all the straps go through as it is a little confusing puttting it all back together.
You may have solved this problem already, but I had a similiar situation. If you can remove the round hard plastic fasteners that the straps pass through, it really is not too difficult to take the pad off. They are just clips that push against the hard plastic back of the seat to hold the straps in place. To remove them, I just took a flat head screw driver and placed it against the long side of the fastener and pushed up and toward the center of the fastener. I did this for both sides of the fastener and it popped right out. The straps then just unhook from the back and thread through to the front. Make sure to note how the straps are placed so that they can be replaced correctly. The pad washed up very nicely for me. I used warm water and regular detergent. I let it dry in the sun. Hope that this helps.
Those pieces WILL snap out, it just takes a bit of effort. Both my son and the boy that I nanny for have this car seat and I have taken them apart for washing the cover a couple of times. Just make sure to remember where everything goes back to. If you're having difficulty prying them up, try using two spoons. Wedge either the handle ends or the spoon ends under either side and use them to leverage the piece up. Hope this helps!
Dorel Juvenile Group is the company you contact for any thing dealing with eddie bauer
Misplacing product instruction manuals can be such a headache. That’s
why a downloadable version of many of our instruction manuals are
available right here online. Simply fill out the form below and click
link: http://eddiebauer.djgusa.com/instructions/ call for help: (800) 544-1108
(7 a.m. to 6 p.m. EST Monday through Thursday,
and 7 a.m. to 4:30 p.m. EST on Fridays)
I lost my manual also, but found the website for Eddie Bauer and the manufacturer of the carseat. If you have the product number (located on the carseat itself) you can download the instruction manual there. Here is the website:
Converting the seat to a booster: (Alpha Omega Elite Deluxe 2004 version, Eddie Bauer) After all said and done, the base can probably be left on, it helps to recline the chair when the child is asleep. If you want to leave it out, the manual says the base can be removed for narrow vehicle seats or airline use. Locate the center bar at the bottom of the seat, push the tab at the end of the bar and pull the bar out. The seat can then be separated from the base. The seat has a "kickstand" that can be pulled out to sit the seat upright. Put the bar back in the base so you don't lose it.
To remove the harness, remove the base first. Then from the back of the seat, unfasten the harness from the harness bracket. Store the bracket by looping it behind and around the back spine of the shell. You can unthread the harness from that point and pull it out. From the bottom of the seat, locate the buckle's metal clip. Insert the clip up through the shell and pad, from the front pull the buckle free from the shell. Lock latch plates into buckle for safekeeping.
Once the seat is converted to adult straps don't use the latch system; hook the hooks together to keep it from swinging around, and place the top anchorage strap behind the seat with the anchor hook under the seat.