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Am trying to download Kaspersky 2009 anti-virus but i cannot uninstall the avg8 hidden files, i have search all ares of the pc what should i do.

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  • Jay Glendenning
    Jay Glendenning May 11, 2010

    What process did you use to remove AVG .. after removal of AVG have you rebooted yet?

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Remove the files manual, you should find the AVG folder in C--->Program Files---->AVG
After done that, delete all things inside the Tempory Files folder.

Now you should be able to instal Kaspersky

Good luck

Posted on Dec 05, 2008

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I want to install Kaspersky Anti virus


iKaspersky Anti-Virus 2010 It is recommended to close all applications before the installation.
Before you begin to install Kaspersky Anti-Virus 2010 on your computer, make sure that you have removed (uninstalled) your previous antivirus software.
If you are installing using the Kaspersky Anti-Virus 2010 CD, please skip to Step 2. If you have purchased your software online, follow Step 1 to download it.
Click the download link provided in your order email to begin the download process. You will be asked to Run, Save or Cancel the download. Click Save.
  • The web browser will ask you where to save the file. Select where you want to locate the file and click the Save button.
  • The download process will begin, and depending on the speed of your Internet connection can take up to an hour.
  • When the download completes, click Run.
  • You may receive a warning that the publisher could not be verified. Click Run.



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Step 2 - Install Process:
  • You will briefly see the install process copy the installation files to your computer. Wait for the process to finish.
  • The install process will check if there is a newer version online and download it if needed.
  • Wait a few seconds. The Setup Wizard will open.
  • In the welcome window of the Setup Wizard you can choose one of the following types of installation:
    • Express installation - full program installation with recommended by Kaspersky Lab experts settings (Custom installation in the left lower corner is not checked).
    • Custom installation - installation with the possibility to choose which program features to install (Custom installation in the left lower corner is checked). You will be able also to activate the application by special wizard. It is recommended for advanced users.
  • In order to start the Express installation click the Next button.
  • Read the license agreement. If you agree with all the terms, then click the I agree button. The installation continues. In order to stop the installation click Cancel.
  • The Setup Wizard offers to participate in Kaspersky Security Network. If you participate in the program, then Kaspersky Lab will receive information about new threats, detected on your computer, system information and send unique identification which is specified for your computer by Kaspersky Anti-Virus. Your personal data is not collected. Read the Data Collection Statement about using Kaspersky Security Network. If you agree with all the terms, check I accept the terms of participation in Kaspersky Security Network. Click the Install button. The installation continues.
  • The install process copies files and adds registry values. Wait until the process completes.

You may see the following notification from the Windows Security Center that there are problems with your computer:


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This is normal and will automatically resolve itself after the process completes. The Windows Security Center messages will go away when Kaspersky Anti-Virus will be updated and have the latest databases.
Step 3 - Configuration Wizard:
Having copied the files the Setup Wizard offers to activate Kaspersky Anti-Virus 2010. You will be offered the following options of activation:

  • Activate commercial license - a 20-digit activation code should be entered (e.g. XXXXX-XXXXX-XXXXX-XXXXX). Your computer should be connected to the Internet to activate the product. The Setup Wizard will download and install a key file automatically.
  • Activate trial license. The Setup Wizard will download and install a key file which is 30 days valid. Your computer should be connected to the Internet to activate the product. Trial version is fully-functioning, however when a trial period expires the anti-virus databases will not be updated.
info1.gifIf the option Activate trial license is missed, it means the trial version a) was already installed or b) is installed now.
  • Activate later. If you choose this option, the Kaspersky Anti-Virus activation stage will be skipped. The application will be installed on your computer, all its options will be available to you, except for the update.
In order to activate a commercial version of Kaspersky Anti-Virus 2010, perform the following actions:
  • select Activate commercial license.
  • In the field Enter the activation code enter the activation code you obtained when purchasing the license. An activation code should be entered from the keyboard in Latin ONLY without any hyphens. The program calculates the number of entered symbols and automatically adds a hyphen where necessary.
If you are not asked to activate, the wizard has detected your existing valid license.
  • The Setup Wizard will connect with the Kaspersky Lab server and will download a license key file. Please, wait while the wizard activates your Kaspersky Anti-Virus 2010.
  • After the license is activated, you will see the License type and Expiration date. Click Next.
  • The installation and activation processes are now complete. Click Finish to open Kaspersky Anti-Virus 2010.

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You may also refer to the product manual for Kaspersky Anti-Virus 2010, by clicking on the following link :-
http://docs.kaspersky-labs.com/english/kav2010_en.pdf

Sep 26, 2010 | Computers & Internet

1 Answer

Kaspersky over AVG8


Even though you uninstalled AVG from the computer (I'm guessing using Add/Remove Programs), there is probabky some files and possibly a quarantine folder that is still on the computer that was not removed which is making Kaspersky think that AVG is still on the computer.

You can download and run an AVG Remover Tool from here: http://www.avg.com/download-tools

Also check C:\Program Files folder for an AVG folder, and even do a Windows search for AVG and remove the folders left behind.

And if you are comfortable going into the registry, you can look in there for left over AVG keys, but hopefully the AVG Remover Tool will take care of it all for you.

Apr 16, 2009 | Dell Computers & Internet

4 Answers

Completly Uninstalling AVG8 Free edition


hi..still you might not have deleted some of the
folders,that's why you are not able to install it.
uninstall it completely.
check it out..
thank u..
rate me..

Feb 24, 2009 | Dell Dimension E520 PC Desktop

1 Answer

Can't install kaspersky beacause avg8 not uninstalled


u must have not properly uninstalled AVG properly, remove it from registry also. If you cant do it try any uninstaller software to remove avg completely

Dec 19, 2008 | Computers & Internet

1 Answer

Uninstal AVG 8


GO TO CONTROL PANEL ON YOUR PC AND LOCATE ADD AND REMOVE PROGRAMM THEN CLICK ON THE APPLICATION YOU WANT TO UNINSTALL THEN UNINSTALL IT AFTER THAT GO TO YOUR HARD DISK DRIVE C LOCATE PROGRAMM FILES THEN OPEN IT AND LOCATE FILE OF AVG8 AND DELETE IT BUT YOU MOST FIRST UNINSTALL FROM CONTROL PANEL BEFOR DELETING THE FILE. HOW TO GO TO CONTROL PANEL, CLICK ON START MENU LOCATE CONTROL PANEL CLICK ON IT THEN LOCATE ADD OR REMOVE PROGRAMM AND CLICK ON IT WHEN OPEN CLICK ON THE PROGRAMM NAME YOU WANT TO REMOVE AND AT THE RIGHT HAND SIDE YOU WILL FIND (CHANGE/REMOVE) CLICK THEN YOU FOLOW THE INSTRUCTIONS. AFTER FINISH THE UN-INSTALL YOU CAN INSTALL THE NEW ANTI-VIRUS

Nov 20, 2008 | Computers & Internet

2 Answers

AVG8


Restart your computer in safe mode (hold <F8> and then unistall AVG you will be good after that
LB

Oct 25, 2008 | Computers & Internet

2 Answers

Computer problem


The only way to get a reliable anti-virus is to purchase. Use the control panel - add/remove and uninstall any avg programs. Then run msconfig - startup and disable any avg program. Reboot. See what happens. Purchase an anti-virus and load that.

Jun 09, 2008 | Computers & Internet

1 Answer

Uninstalling AVG8


Goto regedit thro run command and search for AVG keyword and delete all files related to it!!!

Jun 08, 2008 | Computers & Internet

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