Question about Maxtor Personal Storage 3200 (U01E200) 200 GB Hard Drive

3 Answers

Maxtor 3200 error code 10

How do I resolve this error code problem? I have uninstalled and reinstalled the device, unplugged and plugged back in all to no avail.

Computer novice but need my backup info on this device-worried.
Same problem. Drive is 2+ years old and just ;stopped working'. Solid green light preceded by a Delayed Write Failure error message. Device Manager shows a yellow (!) next to the device in the table. Tried it on a WInfows 2000 machine and it came up OK. Went back to XP machine and it came back and then failed again after several hours. Won't come back on Windows 2000 machine - same error now. Upgraded to Windows XP SP3 instead of applying Hotfix from MS. At wits end. Need data that is on this backup device. Would like to know more about how to install the drive as a Slave - don't have a lot of internal desktop experience.

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The reason your 3200 drive is not showing up in Disk Management is that the Device Manager is reporting a code 10 error for this device. To resolve this, uninstall the drive from the Device Manager by right-clicking on it and selecting "Uninstall". Next, disconnect the drive from your computer and then disconnect the power from the drive. Wait ten seconds and plug the power for the drive back in. After about ten more seconds, connect the drive to a built-in USB port on the back of your computer to see if it can be properly recognized then. If the drive still comes up as an unrecognized device after that, I suggest performing the aforementioned steps again and then connecting the drive to a different USB port on your computer.

I'm sorry to hear that my suggestions for uninstalling this drive from Device Manager, cycling the power on the drive, and connecting the drive to a different USB port on your computer were not helpful. These problems can sometimes be caused by a device conflict so I suggest temporarily disconnecting all other USB devices from your system and performing the aforementioned steps again.

If same problem still persists with this drive even when there are no other USB devices connected to the system and this drive will not work properly on any of the USB ports on your computer, that would indicate a problem with either the drive or something else on the system. In that case, I would suggest connecting this drive to a different system to see if you are able to access the data on this drive then. If you are able to access the data on this drive when the drive is connected to a different system, that would indicate a compatibility problem between this drive and the USB ports on your computer. The solution in that situation would be to get a USB 2.0 adapter card for this computer so the drive could be connected to that rather than a built-in USB port on the computer.

If you have any additional questions, please let me know.

Posted on Dec 05, 2008

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To uninstall a device

  1. Open Device Manager.
  2. Double-click the type of device that you want to uninstall.
  3. Right-click the specific device you want, and then click Uninstall. You can also double-click the device, and then on the Driver tab, click Uninstall.
  4. In the Confirm Device Removal page, select Delete the driver software for this device if you also want to remove the device driver package from the driver store. .
    The Delete the driver software for this device option removes the package from the driver store. It does not remove the currently installed driver for any other operational devices that use the same driver. If you remove the driver from the store, and the device is connected to the computer again, Windows must search for a copy of the driver package in the standard search locations, including possibly prompting the user for media. This option is the equivalent of running the command: pnputil -d -f <package.inf>. For more information, see Remove a Driver Package from the Driver Store.
  5. Click OK to complete the uninstall process.
  6. When the uninstall process is complete, unplug the device from the computer.
    If you are prompted to restart the computer, the removal is not completed and the device might continue to function until the computer is restarted.
Reinstall a Plug and Play device Reinstall a device only if it is working improperly or it has stopped working altogether. Before you reinstall a device, try to restart your computer and check the device to determine whether it is functioning properly. If it is not, try reinstalling the device.
To reinstall a Plug and Play device
  1. Open Device Manager.
  2. Follow the instructions in the preceding procedure to uninstall the device.
  3. If you are prompted to restart the computer, follow these steps:
    • Plug in the device and then restart the computer. The device will be detected and reinstalled after Windows restarts.
    • Follow any instructions on-screen to complete installation.
  4. If you are not prompted to restart the computer, follow these steps:
    • In Device Manager, in the Action menu, click Scan for hardware changes.
    • Follow the instructions on the screen.

Posted on Dec 05, 2008

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TRY PLUGGING THE mAXTOR TO A DIFFERENT COMPUTER AND SEE IF YOU STILL GET THE ERROR CODE.

Posted on Dec 05, 2008

  • Ginko
    Ginko Dec 05, 2008

    Do the following:



    • Unplug maxtor AC cable and USB

    • Unplug PC power cable

    • If it is a laptop, also remove the battery.

    • Wait 5 Minutes.

    • Connect everything back and see if it clears the error.

    Let me know how it goes.


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2 Answers

I have a Maxtor Personal Storage and I am


I found this info on Seagate forum (Seagate owns Maxtor). http://forums.seagate.com/stx/board/message?board.id=PersonalStorage&thread.id=38

The error 10 is an indicator of a drive gone bad. But, there are a few on there that say they were able to get them working again. If you device is under warranty, try working with Seagate support first for a replacement. If you have data on them, you may need a recovery specialist to salvage that data.

Bret
www.1-2-1ComputerServices.com

Oct 06, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Maxtor 3200


Seagate troubleshooting Error Code 10, states that drive has failed. (Seagate bought out Maxtor)

Before you resign yourself to everything is lost on this harddrive, how about trying one more thing?

How about putting the harddrive inside in a new external enclosure, and see if it works? I suggest that perhaps the external enclosure it's in, is bad.
The harddrive inside is a 3.5 inch harddrive. Same width as used by a desktop computer. It is a Sata harddrive.

Here's an example of a 3.5 inch Sata, external enclosure,
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3901268&CatId=2780
Just pop the external enclosure open that holds it now, take it out, and install it into an external enclosure like the example above. Plug in the USB cable.

Don't know if this applies to your particular Maxtor Personal Storage 3200, but when I went to search for the type of harddrive it uses just now, I ran into thsi, and thought I would pass it along. http://www.seagate.com/www/en-us/support/downloads/personal_storage/ps3200-sw)

May 10, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

My Maxtor 3200 ext. drive which I had for one year now (no pbs.) not being recognized by my system and I see a Code 10 error in the Device Manager.


first you can use your troubleshooter in your device manager to find out what that code 10 error is or you can go to the maxtor website in the support or troubleshoot section and tell them your code 10 error,it might be a driver needs to be updated.

Dec 05, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Error code 10


You may need a driver. Download it from the manufacturer's website.
Or; right-click on MY COMPUTER icon, choose PROPERTIES, then click on the DRIVER tab, and click Update. Windows should install on or tell you that the one you have is ok.

IF that does not solve it; these disks notoriously ****... (die alot) it could be your drive. I have had 4 maxtors drop dead on me. Try your drive on another computer; if it is not recognized there; then it is your HDD- hope it's in warranty.

If another computer CAN recognize; then go back to DEVICE MANAGER and right click all your USB connections (under serial bus controllers) one at a time and UNINSTALL. DOn't worry about the warnings, just UNINSTALL. DO NOT DELETE!!
Restart your computer; and WINDOWS should reinstall them for you. Try plugging in your drive again.

IF no worky- its dead or your USB cable is old. Try a new USB.
My money, if it is a Maxtor, is it is croaked. You will need to either pay through the nose to get your files recovered; or find someone who knows how to take it apart; install it into a desktop bus internally and copy your files from there.

Good luck.

you can also try this help site http://www.pchell.com/hardware/usbcode10.shtml

Nov 20, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

2 Answers

Code 10 on drivers


please post if you found an answer for code 10.

Sep 24, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Maxtor 3200 not working


Check for error code 10 in the Windows device manager. You likely have a power supply problem.

View my related posts on this FixYa site or on the Seagate Knowledge Base website.
http://forums.seagate.com/stx/board/message?board.id=PersonalStorage&message.id=1258
If it is a power supply problem view my FixYa post below for help finding a new power supply.
http://www.fixya.com/support/t2911563-go_about_getting_new_power_chord

Aug 29, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

16 Answers

Maxtor 3200 error code 10


I had the same problem and this is what I did.
Problem:
Working for 1.5 years and suddenly quit. Computer did not recognize the hardrive.
Code 10 trying to mount harddrive.
My hard-drive did not make any noise, just a silent click.......click....

Condition:
This worked for me under the situation that:
I used this external drive on my desktop.
I have an available slave connector and power.
I know enough about the inside of my desktop to install a slave drive.

Solution:

Removed the drive from the box, and attach to computer Desktop as slave.

1) There are some slider latches on either lenth wise sides. Once disengaged top should come right off. Or just crack it open.
2) Once opened remove screws from metal Cage, and remove top of cage.
3) Remove three screws holding the USB adapter card. (All visible screws) Not the ones on the actual hard drive.
3) Carefull remove harddrive and the attached usb adapter card in one piece.
4) Remove the USB adapter card from hard drive.
5) Turn off computer to be installed, and unplug. Install drive direct, as slave. No jumpers to move since the drive is already set to slave.
6) Plug computer to test and if it is read and mounted, your ready to go.
7) turn off computer, and unplug. arrange cables in desktop case.
9) Close up the service panel and plug your computer back up.

I need to be sure before sending it in for recovery and spending $800. So I connected as slave to 2nd desktop computer and it mounted. This means that the "USB adapter card" that came with the maxtor3200 was faulty. It was recommended that the best way to back up on another harddrive is to directly plug your harddrive into your computer as slave.

Good Luck!

Copy-Cat

Aug 26, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

4 Answers

Cannot find hard drive


I got the same problem on my 3200. Found out that the adapter was bad. Changed it and everything worked ok.
Best regards
Trond

Aug 12, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

4 Answers

Maxtor External HD - The device cannot start. (Code 10)


ok do 1 think plug it on another 1 pc or lap to make sure that its workin...
if the same msg comes then ur HDD is gone ull have to replace it...with new...(if it dont have warrenty)

Mar 08, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

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