Question about Printronix LaserLine L1524 Printer

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I have problem with Printronix showing error 25 Encoder fail

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Call a technician. This is the resolution in my manual for the problem: "Defective or dirty encoder needs to be replaced. Call a technician."

Sorry! This thing has some sensors that do go bad on occasion.

Posted on May 29, 2009

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1 Answer

25 Encoder fail


1. The tractor encoder signal is faulty.
a. Clean any toner or paper dust out of the encoder sensor.
b. Inspect the tractor encoder wheel for damage. Replace it if necessary.
c. The encoder sensor is faulty. Replace the tractor encoder board or the entire tractor
unit.
d. The fuser drive clutch is slipping; replace it.
e. Replace the Engine Controller Board.
f. Replace the encoder cable.

�� Tractor Encoder. The Tractor Encoder Board has two optical sensors that sense the
1/8 inch and 1/16 inch slots in the Encoder Wheels. These pulses are sent to the Engine
Controller Board and are used to monitor and control print location and paper movement.

Location
Remove the Tractor Encoder Cover by removing 1 Screw.
NOTE: Upon installation, the groove on the bottom of the Encoder Cover should
straddle the top of the left end of the Tractor Frame.
Left side of printer, just left of the tractor assy.

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3 Answers

"Shuttle jam" see manual problem on Printronix line matrix P 500E printer


Verify that there is nothing clamped between the platen and the shuttle.

Last time I had this fault, it turned out to be a broken wire in the harness that connects the CMX board to the shuttle module.

Other possibilities include a failed shuttle or CMX board.

Steve W
LazerTek LLC

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