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Sharp bd hp20x will not play the new "x files" blu ray disc movie. The on screen message is that I require an upgrade from the manufacturer to play this blu ray can you help please.

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If you contact Sharp via the website, you can order a firmware update cd from them, or download one from the website (CD or usb version) Follow the instructions and within 5 minutes your firmware will be updated.
Worked on mine :)

Posted on Dec 05, 2008

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Here is the link for sharp blue ray player firmware updates

http://support.sharp.net.au/drivers/

Posted on Apr 26, 2009

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My blue ray bd 21 wont play some movies im told


My advice is to contact the company that makes the unit and ask them if it requires an upgrade. Let me know what they say so i may advise further. Thanks.

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I have a sharp bd-hp21u model blu-ray disc player. I am trying to use a brand new blu-ray disc. However, it will only play for 17 seconds and goes blank. What shd I do? It will play regualr dvd's.


Verify version of the firmware, if it is older then PN9062300, you will have to upgrade it. Newer version of the firmware can be found here. For instruction on upgrade procedure refer to the owner's manual.

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Chronicles of Narnia. Lion,witch,wardrobe blu-ray won't play


Updated firmware last night (for the Bd370) and the main movie disc for Chronicles of Narnia: Lion,witch,wardrobe worked (after previously stalling). However, the bonus disc still doesn't work when I play it (just a blank screen). I traded the Blue-ray DVD from where I bought it for another one, and it made no difference. However, both Narnia discs played okay in the store on a Sharp blue-ray DVD/Tv combo.

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Sharp Blu-Ray model BD-HP20X locked to region 4 how to unlock ?


Well I Checked my data resources and saw that there are no hacks or tricks for Sharp yet... the only thing you can try doing now is to ask your Dealership if they can unlock the regions for you. I've searched everywhere but couldn't find anything for newer models like HDDVD or Blu-Ray players.

Sorry T_T But let's hope someone might be able to help as well..

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3 Answers

Blu-Ray player not reading Blu-Ray movie


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1 Answer

Incompatible Disc in Sharp BD-HP21X Blu-Ray Disc Player


I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.

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