Question about Canon MP520 All-In-One InkJet Photo Printer

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Problem with printing from Mac to Canon Pixma MP520

I upgraded my system recently to OS X10.5.5 and after that the printer stopped working. Nothing is printed although the printer goes through the motion of printing when I "print". The copy and printing from a flash card works but just not from either of my two Apple Mac computers? I have tried downloading new drivers and to hook it up to another Mac but nothing so far. Does any one have a clue of how to solve the problem?

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  • meteoritekid Feb 04, 2009

    Same error - except I tried to install the printer with 10.5.5 already installed, and it goes through the motions, sounds like it's printing, but nothing comes out.  Looks like it needs an updated driver.  Can anyone out there help?

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Hello!
So far I can only see that this printer supports OX 10x4x -Not Leopard. If that´s the truth I don´t know -but in that case the printer sucks. Does any one know if Im right or wrong?

Posted on May 09, 2009

  • prodrums May 09, 2009

    Hello!

    So far I can only see that this printer supports OX 10x4x -Not Leopard. If that´s the truth I don´t know -but in that case the printer sucks. Does any one know if Im right or wrong?

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Starts to feed paper and then stops and says it is jammed, it's not.


We have become aware of an incompatibility between the ZoomAlbum software and the Canon PIXMA printers listed below. This issue applies only when using the ZoomAlbum software to print Photo Album covers with Mac OS X.
Affected Models
PIXMA MP240, MP250, MP480, MP490, MP560, MP620, MP640, MP980, MP990, MX320, MX330, MX860, iP3600, iP4600, iP4700 Printers
Phenomenon
The affected PIXMA printers are designed to feed paper via the rear tray with a center-feed mechanism and two paper guides. However, the ZoomAlbum software was intended to feed paper from the rear tray in printers with a right-feed mechanism and a single paper guide. As a result, when using the ZoomAlbum software with Mac OS X to print Photo Album covers with the affected Canon PIXMA printers, the printed image may shift.
adv_zoomalbum_1.jpg Countermeasure
To remedy this problem, please use the following settings when printing Photo Album covers with Mac OS X:
1. Click System Preferences
2. Click Print & Fax
3. Select your Canon PIXMA printer as the default printer
4. Select DL Envelope for Default Paper Size in Page Setup
Note: Be sure to change the Default Paper Size back to Letter after printing the cover.
adv_zoomalbum_2.jpg

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Choose the Drivers and Downloads tab, select your OS and the then download the correct version. That usually takes care of it.

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I look like there is an updated Mac OSX driver (v6.9.3) here:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=116&modelid=15483#DownloadDetailAct

if your having trouble viewing the page you may need to make sure javascript is enabled in your browser.


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1 Answer

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this can drive you nuts. sometimes, no worries..others..not a chance..I'd suggest another approach to this, myself.

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1 Answer

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hi i am a certified Canon4.gif repair tech for this printer. if you follow the link below this will take you to Canons support site where you can download the software for your printer. hope this helps

http://www.usa.canon.com/consumer/controller?act=DownloadIndexAct

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