Question about SanDisk Sansa e200 MP3 Player

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Sansa e260 mp3 player

I have a problem. My mp3 player will not work properly. Some of my files will randomly go corrupt one day after working for whatever amount of time. Not to mention my pc will tell me that there 793 megs of space out of 3.8 gigs taken up when really there should only be about 50 megs. It is very annoying. I believe it might be a hardware problem but I would like to know if I can reformat it and be able to reinstall everything afterward and not have any more problems. Help me out. I've been tryin' to fix this for months... :( any help will be remembered and cherished!

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Re: Sansa e260 mp3 player

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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1 Answer

My Sansa E260 randomly stopped working

Check and see if the songs you put on the mp3 player are a hidden file Connect to your computer open my computer goto tools on the top of the page folder options click on view Here you will see Hidden files and folder click on do not show hidden files and folders and put a check mark on hide ext....and hide protected Hit apply. Delete any songs you put on the player and start over

Apr 10, 2009 | SanDisk Sansa e260 MP3 Player

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White screen on sansa e260

For the non-deletable files try:

For the Display:

Hope this helps...

Feb 04, 2009 | SanDisk Sansa e260 MP3 Player

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Sansa E260 - can't get video to load

even if it works, the files are split into a few clips and sometimes, they corrupt!

Dec 26, 2008 | SanDisk Sansa e260 MP3 Player

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My sansa e260 doesn't work

Try updating the firmware. They have two different versions of the e260, make sure you check your current firmware so you can update to the correct one.

Dec 22, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Unknown mp3 files

mine does that all of the time, you simply have to delete them and put them on again. If you put the files in a "new" folder in the music folder it seems to keep them from becoming corrupted, I would also put the player in MSC mode and do a checkdisk.

Aug 20, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer


You have a corrupt file - bad file...

Corrupt files for sansa -

Plug your player in, in MSC mode.

Right-click on it.

Click "properties"

Click "tools"

Click "Error Checking"

Check both the boxes on the error checking window that pops up, and click start.

After it finishes, check your player to make sure your player is normal.

If that don't work then format =

Sep 26, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa e280r "not enough space for music db. please free 6mb."

Switch your Sansa E260 to its Recovery Mode:

1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode"
5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.

Next, Apply the firmware for the E260 (your player should be connected to your PC at this time):

Step 1:
Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop":

Step 2:
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred which caused the player to keep resetting.

Step 3:
When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch

Step 4:
Power up your E260 and 90-99% of the time, it would boot up successfully. If not, try to repeat steps 1-4 again.

I hope this helps.

Aug 01, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

It won't play

They may be corrupted files try finding the same song but difrent file. -ruth

Apr 11, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa e260

the firmware page doesn't exist anymore! want can i do?

Mar 24, 2007 | SanDisk Sansa e260 MP3 Player

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