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My Hp photosmart 2575 All-in-one says Print cartridge in right stall not supported. I have removed it and re inserted it, no result, so I tried a new print cartridge in case the cartridge was faulty, no result. Now the printer screen is saying incorrect cartridge.. clearly not true! Can you help please?!

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  • mdown2 Dec 06, 2008

    My error message says "Remove and check cartridge on right" I removed and reinsertied it...same message again. New cartridge also did not help.

  • Anonymous Dec 14, 2008

    Installing Black Cartridge in right stall is not working...not holding in slot.

  • Anonymous Apr 13, 2009

    Do what I did... stop buying HP products.

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5 Suggested Answers

  • 1 Answer

SOURCE: Will not feed paper. HP Photosmart 2575

This is a very common problem. Apparently HP changed the roller because of this fault.
I've tried cleaning, I've tried making the roller rough. I tried to get HP to send me a new roller but they didn't even reply.
HP are a rubbish company who don't care at all about customers (and their printer software (bloatware) is even more rubbish).
BUT - the solution I found:
The spring that holds the roller down onto the paper is too weak. I bent the end of a straightened out paper clip into a small hook then made another hook-like bend a bit further up (but kept the rest of the clip to use like a handle). the length between the two hook parts is just under 1/2 inch. Don't cut it yet - buy you will need to when it's in place.
ad74983.jpg Hold the handle end (the bit at the bottom of this sketch) so you can fiddle about in the small space and don't loose the spring altogether.
Find the spring that fixes onto the roller gadget, it hooks onto the printer body. Hook the spring off the hole in the printer body, and then catch the second (double) hook of the paperclip onto the small printed circuit board just by the roller (most of the board is empty - so hook it to the left end of the board).
Then, when it's all in place cut the rest of the paperclip off.
You can see the double hook part once I'd cut off the "handle" piece in the photo:

0e1481b.jpg and here you can see where the spring used to go, and where it fixes with the clip thingy I made.

d81be3c.jpg
Of course this is what I did (when I was about to throw the printer away so it was a last chance survival idea), if you loose the spring, stick it onto something that goes sparky-sparky or otherwise kill the machine or yourself I can't take responsibility!

Posted on Feb 22, 2008

Scott Ellin
  • 558 Answers

SOURCE: I have a hewlett packard

Reset the Printer after power off and then replug it and run pc again.

Check also after reinstall of cartridge, take out the cartridge and clean its nozzle and contact with a clean cotton. Check for all cover firmly closed..

Let me know the further status so I can fix the problem

Regards
Ellin

Posted on Oct 16, 2008

  • 1 Answer

SOURCE: Incorrect Cartridge Print cartridge in right stall not supported?

I changed the cartridge and it now works. I resent this though because it had been merrily printing before it decided it would stop and I have had to waste a three quarters full cartridge! I just hope the new one does not go the same way

Posted on Apr 09, 2009

  • 19 Answers

SOURCE: my hp photosmart 2575 says

hiiiiiiiii
can u tell me which cartridge number you used? This is 98?

Posted on Jun 14, 2011

  • 1 Answer

SOURCE: PHOTOSMART 2575 DISPLAYS "MEMORY CARD

Insert a memory card (in my case a SD CARD) and SLOWLY extract card until error message clears and normal screen images appear.I had to do this several times but it worked for me but cannot guarantee it will for everybody.GOOD LUCK.

Posted on Jun 22, 2011

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1 Answer

I am getting error message--Print cartridge in right stall not supported. I have cleaned the cartridge and still receive error message, Any ideas on how to remove this message?


Are you sure that the cartridge is the right cartridge for your printer?

here is a link that would eliminate possible causes why you are having that error message.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00427221&cc=us&lc=en&dlc=en&product=441240&tmp_track_link=ot_search
that should solve the problem.

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I put new ink cartridges in my hp 2575 about ~six months ago and hadn't used the printer since then. I tried to print and it goes through the motion of printing but nothing shows up on the page. The...


The Ink at the head of your Printer Cartridges has dried up.
Try this:

Load some plain paper in the printer

Remove the cartridges from the printer and carefully dab the print heads of the cartridges with a damp paper towel. ( when you start to see ink, the ink is starting to flow).

Replace the cartridges into the printer.

Go to:

Start
Control Panel
Printers
RIGHT click on this printer
choose Printing preferences
services
clean print cartridges 9some papers may print)
follow the instructions and do the heavier cleaning as well

Run the calibration function and allow the paper to print.
















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2 Answers

HP Photosmart 2575 printer - ink cartridge problem


Is this a Hp cartridge or a cheaper brand?
I got this error myself too with cheaper cartridges.
You cal solvo this error by buying the original Hp cartridges

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HOw to install ink cartridge on HP Photosmart7760


Install the ink cartridges.
  1. Turn on the printer.
  2. Lift the top cover.
  3. Open both ink cartridge cradle latches by pulling each latch forward and then up.
  4. Pull the pink pull-tab to remove the clear tape from each ink cartridge. Do not touch or remove the copper contacts.
  5. Insert the HP #57 tri-color ink cartridge in the left stall. Insert the HP #58 photo ink cartridge in the right stall.
  6. Close both ink cartridge cradle latches by pushing down on each latch until it snaps into place.
  7. Close the top cover and press the OK button to print a calibration page. This verifies that the print cartridges are installed correctly.

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hi,
this problem may be due to the senser in socket where you are insert the cartridge. so pls clean the socket with cotton using cleanin g liquid eg petrol , spirit or even nail polish remover

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Incorrect Cartridge Print cartridge in right stall not supported?


I changed the cartridge and it now works. I resent this though because it had been merrily printing before it decided it would stop and I have had to waste a three quarters full cartridge! I just hope the new one does not go the same way

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My hp photosmart 2575 says 'ink cartridge problem, remove and check cartridge on right. Refer to printer documentation


open the front cover the cartriges will come in the centre position where you can remove the cartridges check which cartridge is on your right side remove and clean the brown dotted circuit on both the printer and cartridge with the tissue paper .insert it back in the proper position and then check if the same problem then remove and replace the cartride printer will work properly.thanks

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try aligning and cleaning the cartridges

hope this helps

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