Question about Kodak EasyShare EX1011 Digital Picture Frame
I have a new Kodak W1020 wireless photo frame which comes with Kodak EasyShare Digital Display Software. The main function is "media sharing" which allows you to control the frame and what it displays from the PC.
The frame associates with my wireless network and can connect to Internet. But, when it attempts to "scan" for local PCs it does not see any. Also when the PC software attempts to "scan" for wireless frames it does not see any.
There is a troubleshooter in the Kodak software which checks firewall settings and it reports that there is no firewall issue. Also I temporarily turned off my Norton personal firewall just-in-case; no help.
Network-wise, the PC is connected directly to a NetGear WiFi Range Extender which also serves the photo frame. So they are in the same subnet as each other. The NetGear doesn't have firewall functionality and anyway it's only bridging.
I can't find any advanced options in the software e.g. to manually tell it the IP address of the photo frame. Anyone know this information?
I tried Kodak "live chat" and the tech got as far as "your WiFi router is not on my supported list" and then ran off the end of his world. Extremely unlikely this is a network issue, since (as noted above) the NetGear is only bridging here and the frame is definitely associated. But I suppose stranger things have happened.
imho it's much more likely some kind of conflict between the Kodak software and something else on the system.
Anyone had any experience with this and have any suggestions what to try?
I had some problems with wireless connectivity with the Ex1011. It turned out to be the connection was breaking when I used WPA security. When I went to WEP it worked fine. My suspicion is that the router was changing the Key over time and the frame wasn't following it. So it would work for a while then stop. But also had trouble even seeing it at times. Anyway, worth a shot. You might try turning off security on the router altogether to see if it makes a difference. Good luck.
Posted on Dec 20, 2008
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Posted on Jan 02, 2017
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