Question about Alpha Digital 1 Bay HD2-U2 (hd2u2) USB 2.0 External Drive Case

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Can't get my data

I can't get the computer to find the hard drive. Turn on hard drive in makes a ticking noise sounds like something is spinning. Then it stops and nothig ever happens.

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  • dgarrison66 Jan 14, 2008

    When I turn on my computer I hear a loud ticking noise and nothing happens. The computer will not recognize the hard drive. I even tried attaching it to another computer as a slave drive and it doesn't see it.

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The same problam

Posted on May 27, 2008

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Posted on Jan 02, 2017

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Your hard drive is damaged beyond repair.
When a hard disk makes a clicking sound and the computer does not detect it then the hard disk is faulty. This is commonly known as "The click of death".
There is no way of fixing this hard drive, if you need to recover your data, then there are companies that can recover data off faulty hard drives BUT it will cost you an arm and a leg for their services.

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This hard drive is faulty. The ticking sound is the read/write head banging back and forth - known as the click of death.
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PS3 Clicking noise is associated with the hardware aspect, so that's your starting point it may come from the PS3 fan clicking, so do check out the fan if there's something that might have got stucked in between. Clogs from too much dust or dirt may also cause PS3 clicking sound.

PS3 clicking noise may also come from the hard drive. The hard drive are a bit noisy because of the mechanical parts and moving drive head when reading and storing data. Again, if the noise level is very minimal, there's no worry. PS clicking noise fro the hard drive that becomes too audible may signify that the hard drive is having mechanical problems and may soon broke down. At this point you may want to backup any data you have



I hope this helps you.

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There are two causes for this.
1. Something wrong with the external case. Either not connecting to the HD correctly, not giving enough power, or just a software issue
2. Something is wrong with the actual drive

The best way to figure this out is to open up the external and remove the drive. Take the drive and connect it to a computer (computer is off) and boot up the machine and see if the drive starts to spin. If it makes any strange noises (clicks, beeps directly from the drive itself, grinding noises) turn off the computer right away as you might be causing more damage. If the drive is spinning though and not giving any warning signs then let the computer continue to boot and there's a good chance you'll be able to access the data. If you were having these warning signs, the best thing you could do is look into professional data recovery for the drive. It'll probably be pricey, so you'll have to decide how much the data is worth to you.

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Hard disk


Generally a ticking sound indicates a faulty hard drive. If you can access your data, i suggest you back up your data as soon as possible.

there are several possibilities that cause the ticking such as:

1.) The clicking sound appears to only occur when the drive is idle. Forcing the drive to be busy silences the ticking while the drive is busy.

2.) repeated attempts to spin up the platters

3.) The ticking sound comes from the hard drive is caused by repeated attempts to find track 0.

if your noise occurs from solution 1, then I would'nt worry about the noise. However if its caused by problem 2 or 3, then I would backup data and purchase a new drive.

Hope this helps!
Brad Nelson

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