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Sounds like one (or more) of your lines are out in your telephone system. Each time you press a 9 for a line the system simulates a dialtone to see what your dialing next so it can check it against the automatic route selection table. After it checks, it pulls a line out of a pool group to complete the call. At this point its grabbing a line that is not working on the system.The best way to figure out which ones arent working is to check the lines on the main console by pressing each line button and seeing if it produces dialtone. More than likely(but not allways) its going to be a line problem from your dialtone provider.
For the most part, the answer is "you can't". An MLX phone's extra port can operate a 3156-MFM module and derive the extra extension. There may be some conditions, like no DTMF receiver, and a few other problems.
A label can have a maximum of seven characters. To administer Labels for Extensions from the System Programming console:
Press System Program.
Press Exit or Start.
Press More or Right Arrow Key.
Dial the extension number that you want to administer.
Enter the label information for the extension number selected.
Press Exit or Back.
Press Home or Exit to exit programming mode.
Note: When programming on the system programming console, use the buttons next to the display to specify the letters A through I and punctuation. Use the line/feature buttons to specify additional alphanumeric characters for labels. Use the template provided with the System Programming console to see which line buttons correspond to which alphanumeric characters,