Question about Canon PIXMA MX310 All-In-One Printer

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Canon MX310 just set up - phone rings like incoming fax

I have just set upCanon MX310.Prints and faxes fine but when phone rings its like a fax incoming and intermitent ring.Very fuzzy noise on line when calling and dial tone

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  • joarivas Dec 17, 2008

    Every time that I receive a call to my home , my fax detects a incoming fax. Even though is working properly because I can send faxes, and work with the rest of functions. It's the second machine with the same problem, It's this by default?

  • Anonymous Jan 07, 2009

    I have the same problem. Connections are fine; the Canon just never realizes that someone’s picked up the phone, and keeps trying to mate with a fax machine on the other end.

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  • 479 Answers

Check out the connection some where loose or also check out connecting the external phone line to the printer and whether the same problem occurs or not.

Posted on Dec 10, 2008

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I am getting rid of my dedicated fax line and am adding it to my land line. I am told when I have a fax coming in I will hear a double ring which mean my fax line is ringing. How do I set my fax to...


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I have heard about the option that your speaking of, where they give you a separate phone number for your customers to fax when you own a business line but I don't know how the fax machine itself would be able to distinguish between the normal ring of a regular call and the double ring of the merged fax line call. I was told that when I set that up for my friends business recently, that the machine would auto recognize the double ring without any programming and to use the auto answer feature for all calls. He has not had any faxes yet (its a new business) so I can't say for sure if it works or not? I can say that none of his regular calls have been picked up by the fax so far though.

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On the fax machine look for the button that says "menu". Push it and use the up and down arrows to navigate the options on the display. Look for fax set up and press "ok" or "enter" on the fax machines keyboard to access this area. Look for "number of rings" and change the fax machine to a number of rings that is less then your voice mail box if you have one. Then close and save your choices.

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This seems to be a problem more with cable digital phone lines.  I have the same issue... driving me nuts.  I will keep looking for a solution and post again if I find something.

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