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My Brother MFC-620CN has a full magenta cartridge but on a print test run it shows no magenta at all. Can I fix this?

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  • 302 Answers

Your magenta cartridge may be full, but it also may be dried up, it happens

Posted on Dec 05, 2008

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Son bought a HP Desktop F4280, which will not copy, etc., although new fr. Staples last year. was on clearance table - this is the first time it has been used. ink reads full, appears as if it...


I expect the cartridge is blocked unless it prints a test page alright. If the software shows a working printer, try running the cleaning programme.

Feb 24, 2011 | HP PC Desktops

1 Answer

New Brother MFC 885CW - fails to print in black - even with new cartridge.


Have you tried to align the print cartridge? Also, try cleaning the nozzle, both using the Brother diagnostics utilities that should have come with the printer. If all else fails it may be the print carriage that's broken.

Dec 19, 2008 | PC Desktops

1 Answer

Brother MFC-210C All-In-One SAYS I HAVE A JOB TO FINISH BUT I HAVE NONE AND I CAN'T DO ANYTHING ALSO


--Print data remains in the MFC’s
memory.
-Re-start printing from your computer.
--Print data remains in the MFC’s
memory. The USB cable was
unplugged while the computer
was sending the data to the MFC.
-Press Stop/Exit. The MFC will cancel the job
and eject the page that is being printed.

Oct 22, 2008 | PC Desktops

1 Answer

I cannot print a photo, I insert a glossy photo paper in the printer, it requires paper, when it is already in it. My prianter is MFC-240-C. Can you help me†


1st check your printer connection with your pc by do print test, if ok, check your setting by click properties option in mode start printing , set your properties by choose paper mode, so you can try print again

Sep 26, 2008 | PC Desktops

1 Answer

Brother printer mfc dcp 120c keeps printing same picture


You need to cancel the printing job in your printing properties. You will find these properties if you right click the printer. Also set your ink level to the lightest color setting that you can read so you will not waste ink. Great printer by the way.
I can't fix this for you, but if I helped you get it fixed, please rate it as a fixya. I did more than try; I told you exactly what had to be done.

Jun 03, 2008 | PC Desktops

1 Answer

Printer no black


hi hedleygb,

I recommend that you make absolutely sure that you are following the correct procedure when you are installing the print cartridge. For this I need you to follow the instructions at
http://solutions.brother.com/mfc210c_all/en_us/options/us/
(click on the View PDF File link, especially the part about removing the new print cartridge's Cartridge Cover before installing it in your printer)

If you've made sure that you're following the correct procedure during the installation of the cartridge and the printer still won't print black, I recommend reinstalling the printer on your PC with the latest drivers. To do this you can follow the following steps;
(if these steps aren't sufficient for you to do the reinstallation, feel free to give me more info about the operating system you are running on your PC in the comments of this problem, so that I can give you more detailed steps on how to perform the reinstallation).
  1. Uninstall your printer's driver from your PC's operating system (e.g. Windows)
  2. Download the latest drivers for the MFC 210C at
    http://welcome.solutions.brother.com/BSC/Public/Templates/DownloadTop.aspx?NRMODE=Published&NRNODEGUID=%7b66D791E0-6EB2-410E-9602-7BFFA80A61D3%7d&NRORIGINALURL=%2fbsc%2fpublic%2feu%2feu_ot%2fen%2fdlf%2fdownload_top%2ehtml%3freg%3deu%26c%3deu_ot%26lang%3den%26prod%3dmfc210c_all&NRCACHEHINT=NoModifyGuest&prod=mfc210c_all&reg=eu&c=eu_ot&lang=en
    At Step1: Select Type select Driver
    At Step2: Select OS select the operating system you run on your PC (e.g. Windows XP or Windows Vista)
    At Step3: Select Language select your preferred language
  3. Reinstall the printer using the guidelines as documented in the printer's manual, which can be downloaded at
    http://welcome.solutions.brother.com/bsc/public/eu/eu_ot/en/doc/manual_index.html?reg=eu&c=eu_ot&lang=en&prod=mfc210c_all&type2=5&flang=English&dlid=
Feel free to contact me again via the comments of this problem if you need more information.

If you have completed the above mentioned troubleshooting processes and the printer's problem hasn't been solved this could indicate a hardware malfunction of one of the printer's components. In which case the printer should be serviced by a IT technician at a PC repair workshop.

I hope you find this info helpful in solving the problem with your printer and thanks for using the FixYa service
Kind regard

Feb 28, 2008 | PC Desktops

1 Answer

Brother mfc printer


Hi Lera,
In you brother suite you can go to the maintanence tab and do the nozzle clean and print head allignment.
After you do that print a test page, either from the suite on in the properties of your printer.
You can also do general maintanence from the LCD screen on the MFC.
Scroll through the menu and you will find there are options for head cleaning and nozzle allignment.
Hope this helps.

Jan 19, 2008 | PC Desktops

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