So like i found a creative zen in my house, idk who's it is, or where it came from, but i want to get it to work. i plugged it in with a USB chord to my computer, but it wont even light up, any suggestions?
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there is a double jack wire that should have come with your ihome plug one end ito your zen head phone hole and the other end in the back of your i home thats how mine works idk about yours but it should work the same for all ihomes
my pc stopped detecting my zen. i tried and tried on all different pcs and nothing would pick it up. couldnt even get the battery sign on the zen. thought it was knacked. then one day i plugged it in again, got distracted and walked away. when i came back about two hours later, it was detected and charging. thought maybe that it was so flat that it had to charge a wee bit before it could display anything or the pc could find it. i dont know, dont know much about these things. just a thought
if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.
The ONLY AND I REPEAT ONLY way to solve zen and computer recognistion problem is to have THE ORIGINAL INSTALL DISK that came with player.
The only things that will work is
1. Download Utorrent
2. Go to google or yahoo and search Creative (you'r player type ie zen touch, zen mossiac, zen x, etc.etc.) install disk torrent.
3. Try to find the one that is closest to the name of your player (ie. zen touch, mossiac, x) and download the install disk.
4. After the download finishes you should be able to run setup like you have the disk.
I downloaded the install disk torrent and after i finished downloading I simply found the setup file clicked it and installed the neccessary files, and presto my computer recognised my zen touch.
#2 If you can't find a install disk for you perticular player, you should try to see if maybe a friend or someone youknow has a creative mp3 player and ask to borrow there install disk, who knows it just might work for you'r player. Best of luck and I hope this will solve you zen player/computer problem
Hi - I know this response is way late to help you, but I was having the same problem. I could turn the zen on fine, but as soon as I tried to play music it would freeze and I couldn't turn it off. Using the reset button didn't help any since it would still freeze if I tried to play anything.
But I found reformatting the entire zen totally fixed it.
-directions- Connect your zen to your computer, go to windows explorer, click computer on the side bar, and your zen should be under "portable devices". Click on it. You should now be viewing the "storage media". Right click and select "Format...". This completely resets the zen, clearing any preferences or media you put on it and the freezing problem.
It was annoying putting all the pictures, videos, and itunes back onto my zen, but at least it works now. Since I've reformatted it, I have had no problems.
Hopefully this helps others who experience this problem. --Lillian
ok well firmware i figured out is kind of like the format..i dont know if there is another way to do it but this worked for me...go to the creative homepage..idk what it is..google it..anyways look on the dowloads..make sure ur zen is listed..should be..than click download..dial up..which i have..might take an hour or so..it wokrs..itll take off all ur music though which stinks but its worth it i think...hope this helps..please rate it if it workss..
Zen V is dead "If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."