Question about Singer Professional Sew Ware Options 2.0 (CDM556OPTIONS)

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I bought a XL6000 from a friend and it came with Sew-Ware Conversion Tool software. I'm trying to load onto my laptop which has Windows Vista. I can't get it to come up. Do I have old software?

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  • sweetjujus Dec 28, 2008

    Did you get your problem solved? I, too, have Vista. I have the software loaded, but can't get the designs to transmit.

  • lksharp Jan 06, 2009

    I have the same problem and can't find any help, Singer never answers the phone. Does anyone know what to do? The software loads but when I connect the usb, it won't recognize the drivers.

  • bhfph Jan 11, 2009

    I, too, have Vista. I also have the software loaded, but can't get the design to transmit. Singer on phone has been no help!!

  • mdsozark Jan 21, 2009

    My laptop has Vista and my brand-new XL6000 came with the Sew-ware software, which won't even load -- I keep getting the message that the file was "unable to create a dialog" for every part of the software. I've been all over the internet looking for an upgrade or patch, but so far no luck.

  • adjones693 Feb 08, 2009

    I have the software loaded now, I've bought a USB to Modem Cable but still can't get it to transmit. I even bought a Smart Media Card and tried to save to the card and put the card in the reader on the machine. No luck. VERY FRUSTRATED.

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To either transfer/transmit from a computer to the XL6000 or for the XL6000 to recognize/read a design card: The Embroidery attachment must be attached/installed on the XL6000.
Additional information can be found at the Singer Co support site:
http://www.psw-support.com/
I found the FAQ section very helpful. (I printed it out for future reference.)

Posted on May 17, 2009

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Q. My computer only has USB ports. Can you recommend a Serial (nine pin) to USB converter cable that will work with the Professional Sew Ware™ 2.00a? A. We have found that the PSW works best on newer computers when the USB serial adapter cable has not only compatible drivers for the Windows operating system but also a FTDI chip. We have found this FTDI chip in the cable which is listed below:
CUSB-232A available from Computerplug.com and Cablesalesusa.com.
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Portio.sys driver error


There are some patches available on the website. Why dont you try to download them and install them and see if that works out.

http://www.psw-support.com/Downloads/downloads.htm

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Can not down my singer psw sew ware to window vista


Hi,

Not sure if it will help, but you may need to download a patch for this to work, but perhaps you could try this webpage http://www.psw-support.com/Downloads/downloads.htm or you could try this one www.jennys-sewing-studio.com they are also very helpful at times, or perhaps you might consider joining this group TeamSewAmused-subscribe@yahoogroups.com they are very helpful.

f.r.o.g.4eva

May 30, 2009 | Home & Lifestyle Software

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