Question about Matrix 226R (VPR226R) PC Desktop

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MY PC no longer "burns" cds-but there is no "error" message

I'm not sure what has happened but this is driving me CRAZY and I don't know what to do. I have a VPR Matrix computer (from Best Buy) which I have had for several years, it has a built in cd burner & I have always burned cds no problem through just using Windows Media Player. Then one day, it just stopped burning anything to the CD's. It does not show me any kind of error message & believe me, I have tried all kinds of "troubleshooting" and researched tons of help topics with no luck. Basically, I create my "burn list" just as I used to and I pop in a CD and then it tells me it is "formatting and burning" just as it always used to, the only difference I notice is that now it seems to do that MUCH QUICKER than it used to (it used to take a few minutes and now the whole process only takes like a minute or less), then the CD pops out and there is NOTHING on it, I put it in a CD player and it shows me "track 01" and the CD is blank though. I have a feeling this may be something very simple, but I have tried tons of things-changed settings, tried using different CDS, all different things but I get the same results everytime. I am GOING INSANE not being able to put any current music on my cds and I am getting sick of listening to the same music in the car every day. As far as the Windows Media Player, it lets me rip music, it lets me put it on MP3 players, but every time I try to burn to CD, it just keeps doing what I said above and it does not realize that there is an error, it seems to think it is working, but it IS NOT. PLEASE HELP.

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  • mineola5 Dec 05, 2008

    As far as updating my WMP, that is one thing I have not done and the reason is because I actually liked the original version of WMP that my PC came with and then when I took an update for a new one, I did not like it as much, then I finally got used to it and they came out with yet another version so I never accepted the update because I can't stand when they change something I haev already gotten used to, but if you think that may be casuing the problem, then I will definitely try that, however, do these new versions block copyrighted music from being burned as well? My version is probably at least one or two versions behind (I have to check but I know I haven't updated it in at least 3 years), and the music I have in there is mostly from Limewire, so if I uninstall my player and update to a new player, will it still block the music? Also, if that were the case, then what about when I rip music from a cd and then try to burn to another? Because some of the music in there is ripped from CD's I have (which I guess are copyrighted) and I tried to create a "CD MIX" for my sons birthday last year by taking his favorite songs from several different CD's he had and putting them all one one, but I still got the same results (although again, he was able to put them on his MP3 player). So, please let me know what you think, installing the new media player is a drastic step for me, I still refuse to install the new version of Internet Explorer which my computer has been harassing me to take the update for the last year but I keep refusing it because I have heard from many people that the version I currently have is better than the new one and once you take the new one, it is very hard if not impossible to go back to the old one, I prefer to keep things "the same" as I am used to them until it is ABSOLUTELY NECESSARY for me to update. LOL...Thanks for the help though. Any more helpful responses would be GREATLY APPRECIATED. (I even took a book out from the lobrary to try to solve this dilemma but all the tips I was given DID NOT RESOLVE IT). Oh, and by the way, my dad offered to install a new cd burner into my computer, but I really don't think the problem is in the burner itself because I think if it was, it would display some sort of error, and I am worried about letting him take my computer apart and install additional hardware, I am worried that it could cause me more problems with a computer that may be several years old but has been very reliable for me over the years because I am very wary of what I download or do with the computer (I know several people who have much newer computers than mine who have already had several problems, or their computers now run slow or do not perform properly because they do so much to their computer or put so much INTO IT and are constantly changing things and downloading things, I am comfortable with everything about my computer EXCEPT the fact that I can't burn CD's, so I would like to get the problem corrected but not at the cost of possibly doing something worse to the computer.



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Ok, you say that you have tried different things, obviously not all of them listed above. There are a couple of things I will list that may work, and I will make my apologies now, if you have already done them. You have had your computer for a few years, and I am assuming it is still the same cd burner that came with it.

Uninstall Windows Media Player, then download Media Player 11 from Microsoft. When you install, click YES to searching for and installing updates for Media Player 11. If that doesn't work, try Media Player 10.

(Copy protection on cd's has been updated, and it maybe that the program can't read it, Windows Media Player has been designed NOT to burn protected music. When you put the music onto an MP3 player, you're just copying the file, not burning).

Update your cd burner Firmware version. This can be done via the cd burner's website.

Let me know if you've already tried these, and if not, let me know if they work.

Posted on Dec 05, 2008

  • Timothy Farley Dec 05, 2008

    I understand where you're coming from, when you mention about just getting used to something and then it gets changed. One point I would like bring up, is that you mention about not upgrading to the new Internet Explorer (7). I assume then that you are still running IE6. If you have not had any real problems then I understandwhy you haven't upgraded. I did find it difficult to get used to IE7 to start, but now I do find it better. If you use the net quite a lot, then the security with IE7 is better than IE6. You can always go back. The downloads are are on the Microsoft website.

    Anyway, back to the problem in-hand. Copyright Law allows you to rip a CD for personal use. When ripping a CD with WMP, it automatically converts the audio format from MP3 to WMA, and then to PCM when you burn a disc. I have WMP 11, but I actually use a seperate program for burning CDs/DVDs, so you'll have to bare with me as I'm not sure exactly what settings are different between our WMPs.

    When you open your WMP, open up your settings and look for the tab called "Rip Music" or something similar. See what format you have it set to when ripping, default is Windows Media Audio (WMA). If you can, change this setting to MP3. I know this may sound stupid, but also check your burning settings to see if it is set to Audio CD, and not Data CD.

    I know you don't like upgrading, but you don't really have to. They say the simplest answer is usually the right one. You may just have a currupt program. All you have to do, is go to the Microsoft Download site and download the WMP version that you are running. You will need to uninstall your WMP first. I will assume you are using WMP 10, so here's the download link:

    If you happen to have WMP 9, just choose it from the list. Most new CDs have copy protection, but there is a program which runs in-line with your CD drive, that, when you put in a CD, it checks for the copy protection and if it can, will isolate it. The program works in-line with most burning programs, so that when you burn/rip the CD, you don't burn/rip the copy protection.


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My only suggestion is to borrow another burner if possible and see if you get the same error with with that one. This will be the simplest way to determine if you have a software problem or if your burner has a fault.

Posted on Dec 05, 2008


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SOURCE: Installing RAM in VPR Matrix 2250 Desktop

try one stick at a time ,as one may be bad,
also ensure you have them in the slot the correct way round ,as they will not seat down correctly if inserted wrong, take notice of the notch on both ram stick & ram slot.

good luck

Posted on Mar 11, 2008

SOURCE: I have an VPR Matrix 226R PC. I need to replace

Well i found them at the links below, but i couldn't find any manuals? usually you simply press down on one end of the clip and it will "Unhook" from the catch. Send me the pic.. to silverdragon at'll get back toyou
For further assistance, contact our Customer Support Group @ 1-800-332-4800

Posted on Mar 05, 2010

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