Question about Matrix 226R (VPR226R) PC Desktop
I'm not sure what has happened but this is driving me CRAZY and I don't know what to do. I have a VPR Matrix computer (from Best Buy) which I have had for several years, it has a built in cd burner & I have always burned cds no problem through just using Windows Media Player. Then one day, it just stopped burning anything to the CD's. It does not show me any kind of error message & believe me, I have tried all kinds of "troubleshooting" and researched tons of help topics with no luck. Basically, I create my "burn list" just as I used to and I pop in a CD and then it tells me it is "formatting and burning" just as it always used to, the only difference I notice is that now it seems to do that MUCH QUICKER than it used to (it used to take a few minutes and now the whole process only takes like a minute or less), then the CD pops out and there is NOTHING on it, I put it in a CD player and it shows me "track 01" and the CD is blank though. I have a feeling this may be something very simple, but I have tried tons of things-changed settings, tried using different CDS, all different things but I get the same results everytime. I am GOING INSANE not being able to put any current music on my cds and I am getting sick of listening to the same music in the car every day. As far as the Windows Media Player, it lets me rip music, it lets me put it on MP3 players, but every time I try to burn to CD, it just keeps doing what I said above and it does not realize that there is an error, it seems to think it is working, but it IS NOT. PLEASE HELP.
Ok, you say that you have tried different things, obviously not all of them listed above. There are a couple of things I will list that may work, and I will make my apologies now, if you have already done them. You have had your computer for a few years, and I am assuming it is still the same cd burner that came with it.
Uninstall Windows Media Player, then download Media Player 11 from Microsoft. When you install, click YES to searching for and installing updates for Media Player 11. If that doesn't work, try Media Player 10.
(Copy protection on cd's has been updated, and it maybe that the program can't read it, Windows Media Player has been designed NOT to burn protected music. When you put the music onto an MP3 player, you're just copying the file, not burning).
Update your cd burner Firmware version. This can be done via the cd burner's website.
Let me know if you've already tried these, and if not, let me know if they work.
Posted on Dec 05, 2008
My only suggestion is to borrow another burner if possible and see if you get the same error with with that one. This will be the simplest way to determine if you have a software problem or if your burner has a fault.
Posted on Dec 05, 2008
try one stick at a time ,as one may be bad,
also ensure you have them in the slot the correct way round ,as they will not seat down correctly if inserted wrong, take notice of the notch on both ram stick & ram slot.
Posted on Mar 11, 2008
Well i found them at the links below, but i couldn't find any manuals? usually you simply press down on one end of the clip and it will "Unhook" from the catch. Send me the pic.. to silverdragon at gmail.com...I'll get back toyou
For further assistance, contact our Customer Support Group @ 1-800-332-4800
Posted on Mar 05, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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