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Need 3-wheel carousel for kenmore721.63252300

Broken turntable

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  • William Miller
    William Miller May 11, 2010

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  • Microwave Ovens Master
  • 8,820 Answers

Ooops! I see it now.

You can find exploded views and order parts by entering your model number at the Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 08, 2008

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Turntable not working


please follow this step and fix it. God bless you
f the carousel inside your microwave won't turn when you run it, the small motor that operates it may be broken.
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Nov 22, 2013 | Kenwood KENCJ99SSA Microwave Oven

1 Answer

Arcing sparking to carousel wheel. have 8 year old GE advantium 120 microwave oven. Was working just fine with a burnt out lightbulb but when I replaced the over head lightbulb it started to arc to the...


I think the problem is just coincidental to the lamp replacement.

i would say there is grease or food debris on the turntable support or turntable motor coupler.

The service manual is here and you can order parts from the Pros here.

Sep 23, 2013 | GE Advantium 120 Convection/Microwave Oven

1 Answer

Turntable will not turn


see the diagram attached: God bless you
If the carousel inside your microwave won't turn when you run it, the small motor that operates it may be broken.
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Jul 09, 2013 | Baumatic BTM25SS Convection Microwave Oven

2 Answers

Microwave lights, clock, and everything works except when you press start, it just counts down like its cooking, but the microwave is actually not on. No hum as usual or plate rotating. It just counts...


Hi, one of the most common reasons why the turntable won't rotate is that the microwave isn't clean. The turntable guide and carousel can get sticky, preventing the turntable from properly moving. If you have built-on food particles or liquids, fill a bowl with 2 or 3 cups of water and 1 tsp. of liquid detergent and lemon. Run the microwave for about 3 minutes. Clean the microwave with a cloth, including the base of the turntable, guide, carousel grooves and microwave base. Your microwave turntable won't rotate if the grooves on the base of the turntable do not sit right on the carousel. Also, check the position of the turntable guide. Place the guide directly under the turntable. Remove the turntable, and then reposition it into the carousel grooves.
Motor The carousel motor is located beneath the base plate of the microwave. If the carousel isn't turning at all, check the motor. Disconnect the microwave from the power source, and remove the turntable, guide and base plate. Try turning the motor to see if it's just stuck. If it doesn't turn freely after a few seconds, examine the motor to see if it's burned out or corroded. Use an ohmmeter to see if the motor has continuity. If not, you must replace the motor.
Bushings The drive bushings are plastic components that sit underneath the cooking plate. Remove the plate, and examine the bushings. Use a magnifying glass if necessary to see if any debris is caught in the plastic. Clean the bushings, and reinsert the plate. Turn the microwave on to see if it rotates. If the bushings are extremely worn or if some of the plastic is broken off, you need to replace it, which is a complicated repair for consumers. Contact a service technician for assistance.

May 07, 2011 | Amana Radarange Microwave Oven

1 Answer

Sharp Carousel Microwave Convection R-820JS. Oven gets hot but turntable does not rotate causing uneven baking.


If the oven is STILL heating, but the carousel isn't turning, this problem is commonly attributed to a turntable motor that has worn out and may need to be replaced. The motor is attached to the center plastic piece (called a turntable shaft, turntable ring or coupler) under the middle of the glass tray. The following link explains how to access and replace the motor:

http://www.fixya.com/support/r3555716-replacing_a_turntable_motor_on_a_microwa

This is a very simple repair, that usually is not expensive. The price will be determined by the model and manufacturer. This repair can also be performed on an over the range model microwave oven WITHOUT uninstalling it.

You can refer to any of the following websites for comparison:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The first three sites listed have helpful exploded view diagrams to assist you with locating and properly identifying the part(s) you may need.

The average price for a motor is about $35 to $45. If your model number is not listed at all the sites, use the part numbers from the Sears site and use them for your search criteria. The model numbers don't always cross reference, but the part numbers do. The part number for a replacement turn table motor for the model you have listed is RMOTDA254WRZZ (listed as item 1-3 under the "Oven and Cabinet" parts section. If your model number does not cross reference to all websites, use the part number from the Sears website as your search criteria.


NOTE: Even though the carousel may not be turning, you can still use the microwave while awaiting parts. You will need to physically rotate whatever you are heating about midway through the cook time to ensure even heating. Early model microwave ovens were not equipped with a rotating carousel and this was the common procedure.

Apr 28, 2011 | Microwave Ovens

1 Answer

Sharp Carousel convection/ microwave. The turntable/ motor coupling has broken where can I buy one? I live in White River Mpumulanga.My e mail adress is richardtaggart@msn.com


Looks like you have the purchase the glass tray in order to get the coupler. I would give Reliable Parts a call though phone # is 1-800-666-0313. Give them your model number and the name of the part you need.

Nov 29, 2010 | Sharp Carousel R530EST Microwave Oven

1 Answer

Burned my turntable support


You can order Sharp microwave parts from Encompass here or you can call them toll-free at 866-779-5835.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

May 13, 2010 | Microwave Ovens

1 Answer

My above the range Maytag Microwave oven plate does not rotate. Bought a new rotator wheel as the old one was broken, and the central spindle will rotate, but not with the plate on it. What can I do?


The spindle (called a turntable shaft) sits atop a small motor shaft from the turntable motor. You either have a weak turntable motor, stripped shaft (which allows the motor shaft to free spin when it has any weight on it), or both.

The turntable motor is located under the bottom panel of the microwave oven. You do not have to uninstall the oven for this repair.

First, unplug the unit, remove the glass carousel tray, and pull straight up on the turntable shaft to remove it. Next, locate and remove the series of screws along the bottom panel underneath the oven. The bottom panel will open exposing the drive motor. The motor comes out by disconnecting the connector plug and a couple of mounting screws.

If the model number you have this listed under is correct, you can view these parts at searspartsdirect.com. Locate items 11 (turntable motor) and 14 (shaft) under the "Cavity" heading. Other sites you may try are pcappliancerepair.com, appliancepartspros.com or repairclinic.com to see if you can find these parts any cheaper.

If you have any questions, please let me know. I hope you find this information helpful.

Aug 05, 2009 | Maytag MMV4205 Microwave Oven

1 Answer

Turntable wheel under glass tray broken


If the microwave comes with a roller ring to rotate the glass turntable then I would recommend that it needs to be used when the microwave is operating, as the turntable rotates the food so it can be heated evenly.

I would recommend checking with your local Panasonic repairer he may have access to a new roller or even a second hand one to tide you over.

Mar 20, 2009 | Panasonic Microwave Ovens

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