Question about LG DLE5977 Electric Dryer

3 Answers

Lg dryer not drying

I have an electric LG dryer, 5977W, less than 1 year old. It takes 1 1/2 to dry a normal size load, even on manual dry w/o sensor dry. It is not a vent problem, cleaned and checked, even disconnected to rule that out, including cleaning the machine internally. Temps out the back over 200 degrees, which per the repair tech is way over normal. With higher than normal temps, you would think it would dry faster, but it in one full hour the clothes are damp. and no I do not use any fabric sheets. The last tech to look, had another customer on the same day with the asme problem, he thinks there is a defect with this dryer, LG is not admitting they know anything is wrong. This dryer cost 1,000. please help , any solutions. They already replaced a thermostat and drum for noise, altough I didn't htink that as necessary

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  • Rebecca Hernandez Feb 10, 2007

    Thanks, but the point was that even at higher temps clothes remain damp for a long time. Why wouldn't normal venting remove steam anyway regardless of temps, thats what it's there for, to expel the hot humid air and lint??

    The drive belt thing was never looked in to, I'll explore that

  • Rebecca Hernandez Feb 10, 2007

    Thanks, but thet problem is at any temperature, besides, isn't that what a properly installed venting system is for, removing moisture, heat and lint. I will look into the belt thing, thanks again

  • sewmom Dec 05, 2007

    I have had 2 LG dryers in 2 weeks. The first one never got warm the second one gets warm but takes 2-3 hours to dry a normal load. We put new vent in but it did not help.HELP. MOM

  • Anonymous Dec 15, 2007

    I had the same problem, the motor fell apart, had to pay for service and new motor, service teck said that the heating is hitting a metal wall, and is not alined correctly. Waiting for his return to adjust, will get back to you, when the new motor is replaced.

  • naboohoo Feb 24, 2008

    In the last two weeks, my 1 yr old dryer is having the same issue.

  • ace777b Mar 04, 2008

    Hi,
    I have the same problem with this Model dryer...takes a very long time to dry a load. Own this unit new, within a year had the Drum and roller replaced by LG. Six months after that, had the Blower fan blades replaced. Now it's taking a lot longer to dry clothes.....I thought it was the heating elements but its blowing heat out. Have clean out vents system so there is no obstruction.
    Saw one solution was to replace the belt ?.....I will try that. Does it have to be an LG belt or any dryer belt that matches the dimensions?...

    thanks

  • Anonymous Jan 08, 2009

    I have the same problem....what can I do about it....it takes almost 1.5 hours to dry clothes....

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Do not keep it higher temp unless bedsheets are inside.For normal clothes temp must be at normal level.If more steam remains inside then only clothes will remain damp.Look out for correct RPM.This problem comes due to drive belt also. Even it looks tight just replace blindly.Hope this will solve your problem.All the best to you.

Posted on Feb 10, 2007

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LG products are absolutely atrocious. I have the same problem and they have done nothing to help..in fact, they don't even know what they're doing. I've had a service tech. out here twice. He diagnosed that it wasn't belt or blower fan, but a faulty computer. LG ordered the wrong computer for the machine twice..finally got the right one and the machine still didn't work. I've filed a complaint with Better Business Bureau. I'm on to the Attorney General next after seeing all of these complaints.

Posted on Jun 25, 2008

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The problem is simple but there is not a thing you can do about it. These dryers spin to fast; therefore, the centrifugal force doesn't allow your clothes to tumble. Is that crappy engineering or what?

Posted on Jun 19, 2009

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You may need to adjust the air flow on your dryer vent.
When an LG dryer is functioning normally---the time required to dry laundry is determined by the *Sensor* located on the drum side of the lint filter housing and by the main control board.
When laundry is near dry--any Time Remaining on the control panel that is *not* needed will be eliminated---except for the last 6 minutes.
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If a dryer *counts down* to the last 6 minutes but the laundry is still not dry--the computer will allow the dryer to run until the laundry has dried or defaults (not drying within the additional time allowed).
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Setting the DRY LEVEL selector to *Very Dry* will solve most dryability issues. In homes with abnormally long vents--even the longer run time in the *Very Dry* setting is usually not sufficient to dry laundry loads.
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If a second cycle was started---only the amount of time that is needed to dry laundry will be used before dropping to 6 minutes and then the cycle will end with dry laundry.
*****************************************

LG gas dryers are more sensitive to venting length and air flow resistance. The gas burner can cause a rapid increase in temperature compared to an electric burner.
Rapid temperature rise in a gas dryer leads to premature burner shutdown (longer time required to dry laundry).
The gradual temperature increase of an electric element is more "forgiving" in homes where the dryer venting is less than ideal.
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Problem:
The dryer has an auto dry feature which never fully dries the clothes so we wind up manually setting the dry time to an hour
Solution:
LG gas dryers are VERY temperamental in long vent set-ups. If fabric softener sheets are used in the dryer--clean the two stainless steel strips of metal on the lint filter housing with a SCOTCHBRITE PAD--scrub back & forth several times to remove the waxy residue from the fabric softener sheets. Most,if not all manufacturers do *not* recommend using sheets in dryers that have a moisture sensor (electrodes).
However--using a SCOTCHBRITE pad keeps the wax off those sensors which can be seen if looking *into* the dryer drum and at the lint filter housing.
If only *liquid* fabric softener is used in the washer--clean the dryer sensors once a month. Liquid softener also contains wax which can slowly accumulate on the dryer sensors from the laundry washed in the washer.

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