Question about Audio Cards
I recently downloaded an update for itunes and quick time. Soon after, the sound on my computer stopped working, and try as I might I can not figure out why. Everything seems to be in order, but this is very odd.
if you got the hardware updates from Microsoft they often misidentify sound cards and install bad drivers. See if you can isolate the microsoft update for the sound card and or roll back the driver to an older different driver
Posted on Nov 07, 2009
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SOURCE: I have an HP p6217.
If I have your correct model, you have Realtek ALC888s High Def for sound you can download here:
This is your board:
There is no reason your sound shouldn't work unless something is really wrong. Get into "device manager" and check the box next to "sound, audio and game controllers". If you see a warning, ?, !, or a yellow triangle, click on that and follow proceedure. You should have a list of your device(s) showing at this point. Right click on each one, one at a time and, you should see, in the list, "disable", if you see "enable", click on that. You should also see :this device is working properly".
You should have a speaker icon in the taskbar, lower right of your screen. Right click on that, then on "open sound mixer", and adjust your volume. You have PCIe, PCIe x 1 and, PCIe x 16 slots so, you could upgrade to a sound and/or a graphics card. Let me know if I can help you further.
Posted on Aug 06, 2011
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