Question about Kenmore 63682 / 63684 / 63689 Microwave Oven

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Carousel stopped turning

Microwave is not even a year old

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 07, 2008

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