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Phaser 6110MFP Scan to Email Error

I have tried to setup the scan to email on this scanner and I receive a SMTP Error meesage (No Code with it)
I tried the Server name and the IP address with the same result. I checked IP address, including Gateway, DNS, etc.
I know the SMTP works as I have other email accounts using the same SMTP. I have verified the username and password again with the same result. We are able to Scan to PC thru the network along with printing from multiple PC's.

Any help would be great...

Thanks

Posted by on

  • fromeros Apr 27, 2009

    Exantly the same, just want to add that sometimes it works and send the email but sometimes it just give the SMTP error

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5 Suggested Answers

faxman789
  • 297 Answers

SOURCE: Xerox Phaser 6110MFP reports FM_IO.c 172 ROOT during startup

Also make sure you have the machine plugged directly into the wall outlet...some surge protectors or multi-outlet strips won't allow sufficient power to properly boot up and run the machine !

Posted on Jan 17, 2009

  • 22 Answers

SOURCE: Is it possible to reset xerox phaser 6110mfp

The image unit can be reset.
This is done by use of a small program that Xerox certified engineers use. The process is really simple and only takes about 30 secs, if you have access to the program ( I do... :) ) It can also be used to reset transfer belt life etc ....

Posted on Mar 07, 2010

  • 1 Answer

SOURCE: Scan to email gives server response error.

I've just discovered that Ricoh's built in software only works if your SMTP server sends out without picking up password or authentication.
Having same issue and it worked fine when it was behind corporate firewall with the same connection settings (IP address) as the SMTP server.
Once I changed web hosting - it won't recognize the SMTP server or any authentication methods. According to IKON (Ricoh support for the USA) - your SMTP server has to have "relay exception"

Posted on Mar 23, 2010

  • 1 Answer

SOURCE: Email Address Problems

You must enter a DNS server on the "Network Settings > TCP / IP" page. If you're unsure of it, try copying your default gateway.

Posted on Jul 13, 2010

  • 1 Answer

SOURCE: How do you reset image



1. Enter Service Mode by pressing [MENU] [#] [1] [9] [3] [4]
2. If you do not see the Tech Mode menu press the menu button again. (You need to enter the key sequence quickly.)
3. Select Tech Menu
4. Select DataSetup
5. Arrow to Clear Counts and press Enter
6. Enter Password 1934
7. Arrow to desired counter and press Enter.

The display will show Clearing Counts and then return you to the Tech Menu. Press exit several times to exit the Tech Menu and then power cycle the printer.

Posted on Mar 01, 2011

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