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I have a Acer Extensa 5620Z laptop and I keep getting error 2131 when I try to burn a cd in itunes. How do you fix this?

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  • Gee-net Dec 05, 2008

    what are some recommend firmware updates for my acer extensa 5620?

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  • 72 Answers

Try obtaining a firmware update for your CD or DVD Rom drive and maybe even a bios update for your computer.

Posted on Dec 05, 2008

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I have an Acer Extensa 4620Z and I am trying to burn a cd from itunes and am having much difficulty doing so. When I click to burn, it begins to start for about 1 second and then stops with the message:...


The problem with iTunes is that it uses its own/modifies the disc drive driver. What you can try is uninstall iTunes and performing what is called the Upper/Lower Filter Fix. This involves hitting "Start" and then selecting "Run" from the start menu. If that isn't in the Start menu, you can hold the Windows Key and hit 'R'. When the Run dialog box opens, type "regedit" in the box and click "OK" or "Run". This will open the Registry Editor window. Expand HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class. This should reveal a bunch of items with seemingly random characters in their name. Select the top most and arrow down until the item at the top in the right-side column says DVD/CD-ROM Drives. Below that, you should see two potential keys, LowerFilters and UpperFilters. Right-click on these and select Delete. Then, restart, and reinstall iTunes. It should correct the issue.

Aug 27, 2011 | Acer Extensa 4620 Notebook

1 Answer

I have a Dell inspiron 53os the cd keeps ejecting with error 2131 when trying to burn from my playlist. Ive been using Maxell CD-R's. Can you please help with this problem...


Welcome to Fixya.

Error 2131 is an error that is encountered with iTunes trying to burn a cd or dvd.

The Fix:

Update your drivers. I suggest downloading Device Doctor, a safe freeware that scans your machine and will look for the latest driver updates of the computer's devices.

1. Click Download.
2. Click Save.
3. Go to My Documents > Downloads Folder.
4. Click Device Doctor's .exe file. Installation will start.
5. After the installation, the application will scan for driver updates. Just click download.

Hope this helps. Please feel free to come back if you have further questions.

Thank you for using Fixya!

Nov 10, 2010 | Dell Computers & Internet

1 Answer

ERROR 2131 WHEN ON ITUNES


Hello,

According to the support page the firmware update fixes the iTunes
issue with “The attempt to burn a disc failed. An unknown error
occurred (2131) when you tried to burn playlist to disc for blank CD-R
media. the region code error for DVD movie playback.
NOTE Please DO NOT USE THIS UPDATE FOR A TOSHIBA LAPTOP the computers
may have the same optical drive but the firmware updates may not be
identical and flashing with the wrong firmware may damage your drive”.
This isn’t just the Toshiba Equium A200 laptop getting an error of
2131, the other notebook’s manufacturers also established the source
of the problem and they have to provide a firmware update to download
and fix this problem. The best thing you can do is wait until Toshiba
provide a firmware update specifically for the TSST TS-L632H version
TO01 drive in your laptop.

Please let me know if you have any fuhrer questions or concerns.

Thanks.

Apr 25, 2010 | Toshiba Satellite Pro L300 Notebook

1 Answer

Disc drive in burn mode


Double-click the "balloon" that pops-up with that "waiting...." message.

Click to "discard all files waiting to be written".

Dec 26, 2009 | Acer Extensa 5620 Notebook PC

1 Answer

I keep getting error 2131 wen i try to burn a disk how can i correct the problem free


http://www.ehow.com/how_5242803_fix-burning-disc-failure-itunes.html

Oct 23, 2009 | Acer Computers & Internet

1 Answer

I also get error 2131 on Samsung R70 laptop - PLEASE HELP ARRGHH!


It seems that its a NEC Itunes issue and i itunes dont seem to want 2 know..sorry cant help you more

Sep 06, 2009 | Lite On LiteOn LH-20A1P - Disk drive -...

1 Answer

How to unlock an extensa 5620z


May be you created password using Acer security manager. You can solve it reinstall your system

Mar 31, 2009 | Acer Extensa 5620-6119 Notebook

1 Answer

Error 2131


You can try reading through this page and see if there is anything that helps. Mainly i am posting it for refrence but i need to know what drive you have. Apparently apple has the wrong support for some cd drives

Dec 06, 2008 | Computers & Internet

1 Answer

ERROR 2131


Re-select your burining device from the menu and select ok
thats it. Otherwise update the itunes,

Aug 15, 2008 | Computers & Internet

2 Answers

I keep getting error2131


I have got a samsung R700 and every time I try to burn a cd from the playlist it comes up with "error2131"

May 18, 2008 | Lite On LiteOn LH-20A1P - Disk drive -...

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