Question about Dell 3000cn Laser Printer

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I have a Dell 3000cn printer. It is starting to have a white stripe on right edge of paper on all print jobs. I replaced the toners but still have the problem.

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I had this same problem, after looking on the Dell website it was quickly fixable by using the 'cleaning rod': http://support.dell.com/support/topics/global.aspx/support/dsn/en/tree?c=us&l=en&s=gen&journalid=67F5968241CB3237E040AE0AB6E16159&treeid=D6DBAD7A5D093D52E030A68F2728742F&Query=&SystemID=PRN_LSR_3000CN&ServiceTag=&contenttype=-1&os=-1&component=-1&lang=-1&doclang=en&toggle=true&dl=

check the second box that says there is no error message, and it leads to instructions for what to do. Hope that helps.

Posted on Apr 21, 2009

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It sounds like the drum is starting to go. The drums have a life cycle of about 30000 pages, but they also wear out over time. You can purchase them directly from dell by calling 8002893355 (US).

Posted on Feb 08, 2009

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White stripe on right as if black toner needs


You probably got a piece of paper or something in the image path or the paper path. If it is a nice clean line it is more likely to be in the image path, if it is smudgy line it something may be scraping the toner off the paper before it gets to the fuser. Check the paper path.

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Printer leaves a grey haze on the page.


If your fuser is not failing then someone probably didn't install the toner properly. Regardless, it is incredibly hard to clean toner out from all the guts and the gray won't go away as long as it is there. I would take it outside, wear a smock, and blow it out with an air compressor or half a dozen cans of compressed air. Wipe down and clean every part you can.

Replace the toner cartridge. Then run a couple dozen copies of something to pick up the remaining toner from the internal mechanisms. See if their is any more toner. If there isn't...then somebody messed up and you just need to work the last of the toner out of the innards.If there is more toner after you clean it out and replace the toner cartridge, start thinking about replacing the fuser.

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It sounds like the black drum unit needs to be replaced.

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Toner cartridge? So this is a laser printer? In that case I suspect it is not new? This sounds like old age on the main image drum, that will probably give the exact same mark on each page, correct?

Apr 15, 2009 | Dell 3000cn Laser Printer

1 Answer

Replaced Toner- It Still Won't Work


it is possible that it is not installed correctly, ensure that it fits rightly on its place, oterhwise there is no way it would resume printing, reset the unit once again open and close the covers and turn the switch on and off to reset

Aug 08, 2008 | Dell 3000cn Laser Printer

1 Answer

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sounds like something was not put back in right and something is not making good contact.

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