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If you ran a self cleaning cycle and now the door won't open you may just need to wait a while. The door locks to avoid anyone from opening it as the over heats up to around 700 or more degrees to burn anything off. Sometimes what will happen however is that the heat will get to intense and cause the door lock mechanism to jamb. If the door doesn't open for you after a good few hours or so you can try unplugging the oven for a while to try and reset it. If not though you will have to go through the front panel and go down to manually unlock the door. Let me know if you have any other questions and let me know if this was helpful. Keep me updated on the outcome too if you wouldn't mind. Good luck and glad I could help.
this is called thermal breakage. basically, when the mfg. makes the glass, they either don't cook it long enough or let it harden long enough during manufacturing. remember, the glass is supposed to withstand over 1200 degrees, which is temperature during self cleaning. have a technician replace the door glass, as warranty should cover this.
The marks may be on the inside part of the glass. If so then the door will need to be taken apart for cleaning. You can use a razor blade scraper and glass cleaner to soften the buildup. Self cleaning won't remove if it is on the inside.