Computers on all the time. went to move the mouse and nothing happened(computer froze). ctrl alt del. tried to power back up and power light flashes amber.green light on mother board is lit and i get numbers 2 & 3 on the front. could it be the hard drive and can i transfer data from the old one to the new one
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The BIOS information is typically found at or near the top of the POST screen for a very short time ALR PC non / PCI = CTRL+ALT+ESC AMD advanced micro devices=BIOS = DEL Award BIOS = DEL Dtk Datatech Enterprises Co. BIOS = ESC Phoenix BIOS = CTRL+ALT+S Phoenix BIOS = CTRL+ALT+INS Restart your computer during the boot process you will see on the screen to press a certain key usually Delete or F2 to enter setup this will differ depending on which bios you have Press and hold that key during the boot up process to enter BIOS if you have changed any of the BIOS settings by mistake you can load failsafe or optimised defaults using the arrow keys you can after you make any changes in BIOS press Esc then press the F10 button save to cmos to restart CMOS is an on-board semiconductor chip powered by a CMOS battery inside computers that stores information such as the system time and date and the system hardware settings for your computer.. this will reset your cmos
I used the
reset button on my last one whenever ctrl/alt/del failed to soft boot
Here is what Dell Chat tells me to do if ctrl/alt/del doesn't work:
Turn off the system from the power button. Remove the plug to the
power supply from the back off the system tower.Then hold the power
button on the tower down for 10 secs ( with the power cord removed).
Reconnect the power cord and then restart the system.This time do a
Good day sir/maam, the reson why it froze is caused by a bad memory module, you may need to replace it. Open up your computer and locate the memory modules, remove all memory modules and bring it to a computer vendor for testing. or if you have the cash, better buy a new one. make sure that what you install on your PC be it tested or new is good.
Refresh all the connection on your motherboard like ATX power supply, HDD and CD/DVD ROM cables, and specially the RAM. You may have to clean the RAM as shown in the image below. then hopefully your computer will return to normal. Hope this helps.
once the computer boots to the wecome screen or into windows itself press Ctrl, Alt, Del this should bring up "task manager" if you have mouse control click on the "run" tab and type explorer and then click ok, this should load the desktop for you let me know how you get on because i can help you further, if you still have problems