Question about Computers & Internet
I purchased a dell C800 laptop at a auction. The only problem I had with it is when I unplugged it. It dies with in 5 seconds. I purchased a new battery thinking that the battery was the problem. No change. I hit the test strip on the battery and it says it is 100%. When I unplug the cord it still dies in about 3-5 seconds. Any thoughts on why the battery wont power the laptop when unplugged?
Check the pins that connects the computer to the battery. Something might be bent and wouldn't make contact with the battery. Turn the system on with both the battery and ac adapter plugged in. Press F12 on the Dell splash screen. Go to Page 4 (press ALT-P to move to pages). Check if the battery is detected. If not then the motherboard needs to be replaced.
You can contact Dell Spare Parts dept: 1-800-357-3355. Just give them the service tag of the system so they'll know the part number of the motherboard.
If you think this is helpful, please rate it.
Posted on Dec 05, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 18, 2014 | Dell Latitude C500/C510/C610/C800 Laptop
Jan 23, 2013 | Dell Latitude C500/C510/C610/C800 Laptop
Dec 30, 2011 | Dell Computers & Internet
May 15, 2011 | Dell Latitude Cp, Cpi, Cpx, C600, C800,...
Nov 19, 2009 | Dell Computers & Internet
Oct 15, 2009 | Dell Latitude C800 Notebook
Jun 27, 2009 | Dell Inspiron 9200 Notebook
558 people viewed this question
Usually answered in minutes!