Question about Holmes Products HQH307 Compact Heater

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I have the holmes HQH307 and it went out the caution light and the power light is on i unplugged it and hit reset a day later I turned it back on it stayed on about 3min and went back off. what should i do?

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  • Anonymous Dec 10, 2008

    curcuit breaker on back pops out every 15 minutes

  • depotnomore Jan 11, 2009

    depotnomore also has the same problem

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Facing forward in the heating area at the top, between the elements is a round disc like object, about the diameter of a nickel. That's the thermal circuit breaker. With the power unplugged, try to clean the surface of it with some alcohol on a long cotton swap. Then use a can of compressed air and lightly blow at it with the guster. You'll need a long plastic blow tube to reach it. Make sure it is dry and that you actually forced the air into the breaker behind the disk to clean it out inside too. You can tell because as you blow around the edge it will lift the disk. You'll see.

I hope you can accomplish this and that it works for you. You could take the unit apart. But it is quite difficult to get it back together. As the grill, which you will have to remove, was not really intended for reassembly. Honestly, this is not a serviceable unit and I would not suggest taking it apart unless you have a lot of patience.

That part you are cleaning is not available, neither from the part manufacturer nor Holmes. They want to sell you a new heater. I won't buy anything else from Holmes now. Delonghi is the company I will try next for a heater. I'll see how that goes and if parts are available to service the unit in five years.

Posted on Nov 04, 2009

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I have the same problem. I mean it keeps going off prematurely. The heating area is relatively clean and there is no reason for this other than the Thermal Circuit Breaker to be going bad.

I too have fruitlessly tried to find the part. It is made by Klixon and the info about it is as follows: 1NT15L-4165 It is a manual reset bimetal temperature circuit breaker. Mine says L86 L = Limit and 86 I believe represents 86 degrees Celsius which is about 187 degrees F for us Americans.

I found the Klixon people and they told me the part was not available through them; but only through Holmes themselves. So, I of course called Holmes Customer Service.

Turns out that I had a little spat with Holmes' CS Jerky... She informed me that Holmes does not sell parts and that the heaters they build and sell are not serviceable. So, I argued that they are irresponsible with regard to the environment. What, it's supposed to go to a landfill now?

But she insisted that this was so that people didn't start fires with their heaters. And she says that she has two young girls at home and wouldn't want anyone burning down their house and killing their family. So I guess after all that has nothing to do with her keeping her job by Holmes selling me another $79 heater, huh?? lol Yeah right!!! Because the guy at corporate would not want one of their heaters to start a fire. That wouldn't be an acceptable risk to make money. (Sarcasm, in case you missed it)

On another note... It's real unfortunate that you have to take the HQH307 completely apart to clean the heating area so as to not have the heater be a fire hazard. But I'm a risk to my family by taking the thing apart and then removing the two retaining screws out and two wire leads off to replace the malfunctioning part. WTF??? Since I can't get the part I suppose I could just bypass the circuit breaker. I know that's not a good idea.

Well, bottom line is, (can ya take a guess?), that I will not be buying another Holmes Heater EVER!!! Thanks Holmes...

Answer: As far as I know you cannot get the part.

If anyone has a lead on the part please let me know here.

Thanks, LightningMan

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