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Joan Lamoureux Posted on Jun 25, 2012
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Jenn-air refrigerator won't freeze ice cream

Won't freeze ice cream

1 Answer

ALI ONE

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  • Expert 195 Answers
  • Posted on Jun 25, 2012
ALI ONE
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HI DANIEL.without a visual is difficult.but i would defrost all first.and try.otherwise it could be lack of refrigerant. internal bloackage.motor.good luck.ali

5 Related Answers

woodchuck789

Charles T Nevin

  • 4070 Answers
  • Posted on Jul 13, 2010

SOURCE: Jenn Air JCD2389GTB side-by-side refrigerator freezing & cooling

Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

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Anonymous

  • 237 Answers
  • Posted on Dec 04, 2006

SOURCE: icemaker is not freezing ice, freezer not freezing food,

The ice maker won't work if the freezer is warmer than 17 degrees so that's not an issue till you get the freezer cold again. I would guess that your unit is stuck in the defrost cycle. This could be the defrost timer failing. See if you can find the defrost timer in your unit and advance it by hand if possible. http://www.partselect.com/PartSearchResults.aspx?modelnum=jcd2295hes&mfgmodelnum=&fkmfgid=1&hint=defrost

Anonymous

  • 1122 Answers
  • Posted on Jun 23, 2008

SOURCE: jenn-Air Refrigerator JCB2059GES freezes

your thermostat is bad,get the model number from inside and call your local appliance store and get a new one,let me know,thanks-mike

Anonymous

  • 1 Answer
  • Posted on Aug 07, 2008

SOURCE: refrigerator not that cold and freezer not freezing well

dirty coils underneath the fridge, or the fan in the bottom (to cool the compressor) is not working.

John Morganti

  • 864 Answers
  • Posted on May 31, 2009

SOURCE: Jenn-Air refrigerator is not making ice but it's dispensing water

It can take up to 24 hours for a new ice maker to make ice.  Check it tomorrow.

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My Jenn-Air JCD2389GES Refrigerator won't make ice!

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The freezer is not as cold as it should be. Is 2 the coldest setting? Shouldn't 4 or 5 freeze ice cream hard? Thank you. Jim

Hi Jim,
I am currently working on that model for a friend, the higher number the colder that compartment will get, it is not advisable to go any higher than 5 or 6, because this will reduce air to the refer section. Is the fan working in the freezer? I have seen problems with this model, and when the drain pan to the evaporator clogs, then the water freezes around the fan motor and stops it from functioning.
Get back to me and I could lead you in the right direction if needed.

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

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Hi, The freezer is not staying cold enough...ice cream takes colder temps...
Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

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Freezer will keep ice froze,but wob't keep icecream good & frooze from store???

may be your freqently opening of the door thas why ice cream froozeen adjust setting of thermostat ok
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hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc
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