PC Laptops
Problem for PC Laptops
Generic problem for all PC Laptops

Device not detected




By myquee on Dec 05, 2008

" "
hey all
i'm a newbie, with a second hand mobilepro 900c. i downloaded activesync, tried to connect the mobilepro, but i keep getting "device not detected". i have done the obvious things, changing usb ports, reinstalling activesync, checking the COM ports... any other suggestions? this is making me want to throw the thing out!

thanks
i have this same problem with usb device. whenever i insert on the usb port any usb device it can't be read by the computer and says 'unknown device' when i check on the device manager and shows a yellow question mark.

Solution #1

posted on Dec 05, 2008
Somewhat Helpful)

timothy_farl

Rank: Wiz 
Rating: 84%, 105 votes
If you are having problems with all usb devices, then you'll probably find that your usb ports aren't configured properly. This means that there probably isn't a problem with the Mobilepro.

Using windows update, (you really need this to be set to search/download all microsoft products), download all available updates using the custom search. With laptops, not all drivers/updates will be available, as they would have been modified slightly by the laptop manufacturer. So you also need to download the most current chipset drivers from your laptop manufacturer's website. This should sort the problem.
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