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I am an Apple tech support rep, and have a customer on the phone line. He has a Mac with OS X 10.5.5. He tried to open certain documents with attachments, and for some files he gets a message that the files can't be opened because they're in the wrong format Is this an apple issue or a known yahoo issue?

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  • Lee Hodgson
    Lee Hodgson May 11, 2010

    is his friend sending pc recognised docs?

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He doesn't have the programs to open it, usually that means he needs to buy the software to open it

Posted on Dec 05, 2008

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