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I am an Apple tech support rep, and have a customer on the phone line. He has a Mac with OS X 10.5.5. He tried to open certain documents with attachments, and for some files he gets a message that the files can't be opened because they're in the wrong format Is this an apple issue or a known yahoo issue?

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  • Lee Hodgson
    Lee Hodgson May 11, 2010

    is his friend sending pc recognised docs?

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  • 302 Answers

He doesn't have the programs to open it, usually that means he needs to buy the software to open it

Posted on Dec 05, 2008

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
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click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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How do i find out what my mac and ip addresses are?


Windows XP
  • The host name is your computer's name
  • Click the Start icon
  • Click Control Panel
  • Select Classic View
  • Click Network Connections
  • Right click on the connection you are trying to find the MAC address for and select Properties - you will have a separate MAC address for your wireless card and your Ethernet (LAN) card. Make sure you use the correct one.
  • Hover your mouse over the text box underneath connect using. Your MAC address will appear in the tooltip and is made up of 12 characters e.g. 00:11:22:AA:66:DD

To use your computer on AU network you will need to register this MAC address

Apple Mac OS X (Tiger)

Information Services does not provide support for the use of Apple Macs. However you may find the following instructions useful if you wish to use your Apple Mac on our network

  • From the Apple in the upper left hand corner choose System Preferences
  • Click on the Network icon
  • From the Show menu Select Airport (for Wireless) or Built in Ethernet (for Wired)
    • For the Built in Ethernet (for Wired) the MAC address will be at the top of the Ethernet tab as the Ethernet ID.
      The MAC address is the 12 character address e.g. 00:11:22:AA:66:DD
    • For the Airport (for Wireless) the MAC address will be at the top of the AirPort tab as the AirPort ID (or on the TCP/IP tab, again as the AirPort ID ). The MAC address is the 12 character address e.g. 00:14:67:F0:56:A4
  • To find your Computer Name go back to System Preferences and click on Sharing , your computer's name should be in the computer name box at the top of this window.

To use your computer on AU network you will need to register this MAC address

Apple Mac OS X (Snow Leopard/Leopard)

Information Services does not provide support for the use of Apple Macs. However you may find the following instructions useful if you wish to use your Apple Mac on our network

  • From the Apple in the upper left hand corner choose System Preferences
  • Click on the Network icon
  • Select Ethernet for Wired or Airport for Wireless
  • Click on the Advanced button
  • Click on the Ethernet tab
  • Your MAC address will be at the top of this window as your Ethernet ID . The MAC address is the 12 character address e.g. 00:11:22:AA:66:DD

To use your computer on AU network you will need to register this MAC address


Linux

  • In a privileged terminal session type: ifconfig
  • This will show you a list of the network adapters installed. The MAC address is referred to here as the HWaddr
  • If you have a wireless card you will see more then one MAC Address, make sure you register the right MAC address.
  • To pick out your wireless MAC address type: iwconfig - your Wired one will be the other one

To use your computer on AU network you will need to register this MAC address

Vista

  • Click the Start icon
  • Click Control Panel
  • Select Classic View
  • Click Network and Sharing Center
  • Select Manage Network Connections from the list on the left hand side
  • Right click on the connection you are trying to find the MAC address for and select Properties - you will have a separate MAC address for your wireless card and your Ethernet (LAN) card. Make sure you use the correct one.
  • Hover your mouse over the text box underneath connect using . Your MAC address will appear in the tooltip and is made up of 12 characters e.g. 00:11:22:AA:66:DD
To use your computer on AU network you will need to register this MAC address



Windows 7

  • Click the Start icon
  • Click Control Panel
  • Select Network and Internet
  • Click Network and Sharing Center
  • Select Change Adapter Settings from the list on the left hand side
  • Right click on the connection you are trying to find the MAC address for and select Properties
    You will have a separate icon for your wireless card; your Ethernet (LAN) card and your Virtual WiFi MiniPort adapter (if you have one), each with their own MAC address. Make sure you select the correct one.
  • Hover your mouse over the text box underneath connect using . Your MAC address will appear in the tooltip and is made up of 12 characters e.g. 00:11:22:AA:66:DD
To use your computer on AU network you will need to register this MAC address

Nokia mobile phones

  • On the home screen, enter *#MAC0WLAN# or *#62209526#
  • Your MAC address will appear as a popup and is made up of 12 characters e.g. 00:11:22:AA:66:DD
To use your phone on AU network you will need to register this MAC address

http://whatismyipaddress.com/

You can use this link to find out your IP address

Good Luck

Dec 06, 2010 | Computers & Internet

Tip

How to fix error 48 in itunes


The message does not indicate that there is an issue with the iPod but that that iTunes was unable to read the iPod software update it uses to restore or update your iPod. You can delete the folder containing the iPod software update files so iTunes can download a new copy of the iPod software update.

Here are the steps to take if you get this message:

Eject iPod and quit iTunes.
Use Disk Utility in Mac OS X or run chkdsk in

Windows to verify there are no other issues on your hard drive.
Locate the iPod Software Updates folder:

In Mac OS X, the folder is
/Users/username/Library/iTunes/iPod Software Updates

In Windows Vista, the folder is
C:\Users\username\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates

In Windows XP and Windows 2000, the folder is
C:\Documents and Settings\yourusername\Application Data\Apple Computer\iTunes\iPod Software Updates

Note: If you don't see the files in Windows, turn on the Show hidden files option.
Windows Vista: Open Computer and choose Folder and Search Options from the Organize menu.
Windows XP and 2000: Open My Computer and click Folder Options from the Tools menu.
Click the View tab.
In the Advanced Settings pane, select the "Show hidden files and folders" button.
Click OK.
Drag the iPod Software Updates folder to the Trash or Recycle Bin.
Connect iPod and open iTunes. You will need to be connected to the Internet to download the files.

Then restore the ipod agin -

on Apr 25, 2010 | Computers & Internet

2 Answers

While trying to install OS10.5 and it will attempt to but it freezes, you the Apple booting circle it stops.


Probably the OS 10.5 version your're installing is not compatible or supported by the system motherboard of your computer model Apple Power Mac G5. per my research from Apple website herewith is their solution quote on what applicable OS to install for such model: "Power Mac G5 (Late 2005) and iMac G5 (iSight) models require Mac OS X 10.4.2 or later, you can t install Final Cut Pro 3.x or earlier versions on these computers. Final Cut Pro 3.x and earlier versions are not supported on any computer running Mac OS X 10.4". best regards

May 20, 2009 | Apple Computers & Internet

1 Answer

CD won't eject. I've restarted and tried all the fixes recommended by MAC forums and so far no luck. Any other ideas?


If it is just the computer that isn't ejecting the disk (and not a physically "stuck" DVD) there is a way to force eject.

Go to Apple menu > Restart and hold down your mouse button until the disk ejects.

Or you can try the firmware method...

If all other methods fail, you can try to eject the disk using the firmware (this may not work on all computers). To use this method, start up and briefly use the computer with only the firmware loaded, not the standard Mac OS X interface.

To eject a disc using firmware:
Restart the computer.
When you hear the startup sound, press and hold the Command-Option-O-F keys. (The Command key has an Apple on it.)
Release the keys when you see a white welcome screen.
At the prompt, type:
eject cd

Press Return, then wait a few seconds. The disc drive should eject the disc, and "ok" appears on the screen when the action is complete.
Type:
mac-boot

Press Return.

Your computer starts up normally and you see the familiar Mac OS X desktop.

Apr 16, 2009 | Computers & Internet

1 Answer

I have no luck getting help from this co.I have rang to speak to tech advisor finally got through today Calvin promised to ring at 12.30pm today as yet it hasn't happened. My phone no. 0414-112-653. Maree...


I made a 5th phone call and was assisted by a tech advisor (not Calvin never heard from him) who instructed me by phone while I sat on pc. I was told I would not be charged for information it's 1st time I have rung therefore I was not prepared to pay $20.00 for an online chat.I am still not sure if pc is programmed to accept updates I installed one update manually tech rep not sure either about other updates time will tell.Thanks for being concerned. Maree Stanley.

Dec 02, 2008 | Compaq Computers & Internet

1 Answer

I am unsure how to connect my hp psc 1410 all in one printer scanner copier to my apple mac computer


Hi, If the problem is simple the connection itself, most of the newer Macs have USB and PS2 ports.  The HP printer should have a USB port.  Here is a link to a HP page that has alot of info about that printer including the manuals and specifications: http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&cc=us&product=441115
You will need to make sure that you have the compatible Mac operating system depending on how old your Mac is.  This printer requires: Mac OS 10.4 or later, Mac OS 10.3 or later, Mac OS 10.2.3 or later (Mac OS 10.2.6 or later recommended)
Please feel free to leave me a comment if you have any further questions. Hope this was helpful have a great day!

Oct 31, 2008 | HP Computers & Internet

1 Answer

I purched a lexmarx x5495 and I have a ME conputor will this work?


no it won't
Operating Systems Supported Microsoft Windows XP
Microsoft Windows XP Professional x64
Microsoft Windows Vista
Apple Mac OS X (10.3.x-10.4.x Power PC)
Microsoft Windows 2000 5.00.2195 or later
Microsoft Windows Vista x64
Apple Mac OS X (10.4.4-10.5.x Intel, PowerPC)



http://www.lexmark.com/lexmark/product/home/24/0,6970,204816596_653293766_1155756056_en,00.html?tabId=1#top

Apr 14, 2008 | Computers & Internet

6 Answers

Word file corrupted. Recovery


The best way to recover unsaved word document is a data recovery tool. I've had the experience with Disk Drill tool.
Learn more How to Recover Deleted Word Documents Excel file Free
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Mar 10, 2008 | Computers & Internet

1 Answer

My Apple mac won't re-start in OS9


may be some conflict in os and hardware,
repare the OS using cds
or select restore option

Mar 06, 2008 | Computers & Internet

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