Question about Car Audio & Video

15 Answers

Car stereo display is messed up

Some time ago I saw a problem with my car stereo. It has options for AM, FM, tape and CD. The problem is that all the options sort of show at the same time now. I suspect that a parking attendant pressed the LCD display and messed it up since I recall seeing the problem after I gave the car to a valet. I didn't turn on the stereo and notice the problem until the next day at which point I couldn't prove anything. The really strange thing is that when the car sits in the sun a long time during the summer, and the car gets really hot inside, the problem disappears for a while and everything is readable the way it should be.

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  • ashafter Dec 15, 2008

    My car is a 1997 Lexus ES300. The stereo is the one that came with the car. It is the cd changer version in which the cds are stored in a unit that goes into a slot in the glove compartment. The owner's manual does not list a model for the stereo.

  • ashafter Dec 15, 2008

    I added the requested information. Please let me know if any more information is needed. Additionally, when it is very cold in the car the bottom of the stereo lcd display gets dark like there is an ink smudge across it.

  • ashafter Dec 15, 2008

    The answer from JAN_yuanjia is incomplete. What parts do I buy? Where do I get them? How do I do the repair work? If the suggestion is just to go to a Lexus dealer to have them do it then that is no solution at all. I didn't need to post here for that.

    His answer also doesn't make sense to me. The sun can be shining on the LCD panel itself but unless it gets really hot in the car the problem still exists. I would guess that even without sun, if I was parked in the shade in the desert someplace and just ran the heater, that the lcd display would show as normal for a while.

    I know that even if the sun is shining on it but it is cold outside (like today) that the problem still exists. It is the heat that temporarily cures the problem.

  • ashafter Dec 15, 2008

    I received a different answer from techgurus but that has me confused. Are you saying that the stereo has a separate battery? I don't think so. The stereo and the temperature control/heater/AC is all one unit. The lcd display for the temperature/heater/ac works perfectly. I doubt there would be a separate battery for these since they are all one unit.

  • ashafter Dec 15, 2008

    I have yet to receive any advice that makes sense. Why would anything loose cause a problem that is temporarily fixed when the interior of the car gets very hot? Why is the temperature/heater/ac part of the system not causing a problem when on the 1997 lexus es300 the stereo and that are connected?

  • ashafter Dec 15, 2008

    I was either told or read elsewhere that this could have been caused my someone pressing on the lcd display. The act of presing on the lcd damaged it in a way to cause this. I included information about that in my original post but no one has addressed it so far. Is it possible that that was the source of the problem?

  • ashafter Dec 15, 2008

    Why are previous "solutions" not displayed? I responded to them and explained why they didn't make sense to me. How can anyone reading this help if they don't see everything that was previously suggested?

  • ashafter Dec 15, 2008

    Benimur wrote:

    all options show at the same - would this be only in the display but the unit still play accordingly, or the unit hangs/inoperable?

    my response: The unit works perfectly except for the display. The sound is perfect when using am, fm, casette or cd. The temp/heater/ac controls work perfectly and display perfectly in their separate lcd display.

    benimur wrote:


    LCD display messed up - have you tried a reset?, Most have a recessed pinhole reset button or removing power to the yellow and red wires for an extended period of time;
    car hot, problem disappears - could indicate moisture related issue but would be very unlikely as any moisture would have long evaporated. A possibility, the heat expands the bracket/metal holder of the display. the LCD is not compressed. The display is normal. You can try working on the display especially if this is a detachable faceplate control. In some LCD displays, if pressure is applied, the liquid crystal tend to smear which simulates displaying all the alphanumeric/icons of the LCD.

    my response: The faceplate is not detachable. It is all one unit. I believe pressure was applied to the lcd. Is there any way to correct this? I will try looking for a reset but the owner's manual does not show one.

    This is the best information so far but I rreally want to know if in fact, the problem was caused by someone pressing the lcd display, is there any way of correcting the problem?

  • ashafter Dec 15, 2008

    jithin4043 wrote:

    i suspects that the system hangs or it may have a damage in the display system which lights up all the available features of the system by showing AM,FM.....etc.so try to check the circuit board first and then go for further checks.thank you

    my response:

    The only thing wrong is the lcd display. Other than that it works perfectly. It doesn't seem to me that the system is "hanging" in any way. Additionally, the symptoms seem to be consistent with someone pressing on the lcd display. I read about fixes ffor that problem with lcd TVs but would like to know if this can be fizxed on my car stereo display.

  • ashafter Dec 15, 2008

    richardm69 wrote:

    Led display is bad return to factory for replacement.RICHARDM69

    My response:

    That is a solution???

  • ashafter Dec 15, 2008

    Someone with a "staff" designation by their username left a message that said I would receive info from "the expert" soon. That was about 2 hours ago. Where is the expert help?

  • ashafter Dec 16, 2008

    I'd like to see the other answers that have been posted here but I can always only see the last one. The last "solution" was no solution at all. Telling me that I should take it to the dealer is worthless. If that is your solution, unless you are part of the staff then don't bother.

  • ashafter Dec 16, 2008

    leethedeuce wrote:

    First off have you unhooked the positive battery cable for a minute or so, to reset the radio? I would try this first, if that doesn't help then you will need to replace the radio, I would not go with a replacement factory unit unless you really want to. An aftermarket stereo is much cheaper and will have many more features and better audio quality. I can provide you with a link to purchase the service manual for your vehicle which will give you step by step instructions on removal of your stock radio. If you need any further assistance please let me know. Please take a moment to accept and rate my solution accordingly.
    Thank you,
    Lee

    my response:

    I'll try the battery cable solution but the stereo in the 1997 lexus es300 is integrated with the temperature/heater/ac. Because of that I don' believe that an aftermarket solution is possible.

    Will someone please tell me how I can see all the solutions that have been offered and not just the last one? Additionally, if you offer a solution after someone tells me how to see the other responses please include that info in your response. I think that I have missed some responses and in any case I want to review what has been suggested so far.

  • ashafter Dec 16, 2008

    davespcr wrote:

    It sounds to me like there could be an electrical problem (to put it in 'laymans' terms). You say it works OK when it's sat in the sun on a hot day? This leads me to think that there is a bad connection and/or ground problem. Check to make sure any visible wires, cables, etc., are tightly connected and not corroded (especially your battery cables). Then to rule out a grounding problem, connect a wire (bare at both ends) from the metal case of the car stereo (mounting screw, maybe) and connect the other end to any part of the dash that is metal. If this doesn't work, check voltage to the 'hot' wire to the car stereo. If neither of these work, it's either a defective display or a setting. Good luck!

    my response:

    Thank you for giving me some clear instructions that I can follow. I will try these suggestions unless I receive an absolute solution first.

  • ashafter Dec 16, 2008

    Why is Jaime867 repeating what he wrote previously? It appears to be a copy and paste. That is not helpful.

  • ashafter Dec 16, 2008

    natrin wrote:

    i would first see if there is a reset button on the deck, look over the face of the deck u may see a recessed button double the size of a pen, use the pen to push in the button to reset, if this does not work pull off the negative battery clamp for 5 minutes once u put the clamp back on run to the deck and listen and see if any motors are working to eject the cd or if you get any readout or functioning buttons.

    the last resort is sticking something into the cd insert, should be flat like a credit card but long enough to reach the back of the unit to trip the load or eject mech.

    bring a flashlight with you use a credit card to push away the black fuzzy dust thingy where u load the cd and see if u can see the cd, i have gotten cds out with hemo stats, some pushing down and some up on the cd.

    there is a chance the computer part of the deck is gone and i would say get an aftermarket, you could spend $100 to may be get it going or 150 to 250 to get the new technology.
    good luck
    if what i say does not work get a new deck, you could get one cheap on ebay and have the car audio install shop put it in for around $50.00 or go to a car audio shop and they will help you.

    my response:

    This seems to be a solution to someone else's problem, not mine. No cd is stuck anywhere. The unit works fine except for the display.

  • ashafter Dec 16, 2008

    coldhourz wrote:

    As it would seem that you can no longer view the subsequent post of the previous experts may I repost Benimur's 2nd comment/3rd posting.

    The LCD display has been established to be faulty either by heat, pressure or whatever reason. There are no components that make up the LCD, it is a component by itself. Once if is defective, then it has to be replaced. To my knowledge, most LCD displays of this nature are proprietary to the brand/model and would not be readily available nor would replacements/generic be available. The contents, layout, symbols embedded and as displayed by the LCD is particular to the model it was being used. Having said these, then the only possible source of replacement would be the OEM manufacturer that supplies these stereo to Lexus. As Toyota Ed posted, this could either be Panasonic or Fujitsu Ten among others. Others that may have been installed are Nakamichi, JBL or Pionner.

    Recommended course of action:

    DIY (do-it-yourself) but that would mean winging it or referencing a Service Manual (the availability of which would be another concern) and sourcing for a suitable replacement LCD screen;
    bring it back for dealer repair work;
    consult an independent firm specializing with similar concerns such as Car Stereo Help.
    Hope this be of help.

    My response:

    Thank you and my thanks to Benimur.

  • ashafter Dec 16, 2008

    I didn't like reading it but Benimur's answer makes sense and gave me a lot more info than I had before. I would like to know why I can only see the last answer and why I saw this answer after posting the last solution and asking for more help.

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As it would seem that you can no longer view the subsequent post of the previous experts may I repost Benimur's 2nd comment/3rd posting.

The LCD display has been established to be faulty either by heat, pressure or whatever reason. There are no components that make up the LCD, it is a component by itself. Once if is defective, then it has to be replaced. To my knowledge, most LCD displays of this nature are proprietary to the brand/model and would not be readily available nor would replacements/generic be available. The contents, layout, symbols embedded and as displayed by the LCD is particular to the model it was being used. Having said these, then the only possible source of replacement would be the OEM manufacturer that supplies these stereo to Lexus. As Toyota Ed posted, this could either be Panasonic or Fujitsu Ten among others. Others that may have been installed are Nakamichi, JBL or Pionner.

Recommended course of action:

  • DIY (do-it-yourself) but that would mean winging it or referencing a Service Manual (the availability of which would be another concern) and sourcing for a suitable replacement LCD screen;
  • bring it back for dealer repair work;
  • consult an independent firm specializing with similar concerns such as Car Stereo Help.
Hope this be of help.

Posted on Dec 16, 2008

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  • 306 Answers

I would first see if there is a reset button on the deck, look over the face of the deck u may see a recessed button double the size of a pen, use the pen to push in the button to reset, if this does not work pull off the negative battery clamp for 5 minutes once u put the clamp back on run to the deck and listen and see if any motors are working to eject the cd or if you get any readout or functioning buttons.

the last resort is sticking something into the cd insert, should be flat like a credit card but long enough to reach the back of the unit to trip the load or eject mech.

bring a flashlight with you use a credit card to push away the black fuzzy dust thingy where u load the cd and see if u can see the cd, i have gotten cds out with hemo stats, some pushing down and some up on the cd.

there is a chance the computer part of the deck is gone and i would say get an aftermarket, you could spend $100 to may be get it going or 150 to 250 to get the new technology.
good luck 
if what i say does not work get a new deck, you could get one cheap on ebay and have the car audio install shop put it in for around $50.00 or go to a car audio shop and they will help you.

Posted on Dec 16, 2008

  • AbdulRahiman S Dec 16, 2008

    or else the ground wire  is lose on the cd changer and is taking ground from the antenna   this cable is behind the stereo 
    that vehicle is prewire for a cd changer the cable is in the  left side of the trunk  and you don't need no displays all the cd information shows on the radio display 

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  • 115 Answers

It sounds to me like there could be an electrical problem (to put it in 'laymans' terms). You say it works OK when it's sat in the sun on a hot day? This leads me to think that there is a bad connection and/or ground problem. Check to make sure any visible wires, cables, etc., are tightly connected and not corroded (especially your battery cables). Then to rule out a grounding problem, connect a wire (bare at both ends) from the metal case of the car stereo (mounting screw, maybe) and connect the other end to any part of the dash that is metal. If this doesn't work, check voltage to the 'hot' wire to the car stereo. If neither of these work, it's either a defective display or a setting. Good luck!

Posted on Dec 16, 2008

  • Dave Markley
    Dave Markley Dec 16, 2008

    You would think 'experts' would know to check basic voltage issues on ANY electrical problems (including LCD displays). This is why I chose never to work for dealerships - anybody can replace parts at the customer's expense! From just one of the 'moron's'!

  • Dave Markley
    Dave Markley Dec 16, 2008

    If you've ruled out an electrical problem, the display is probably damaged. You can click here for a detailed description as to how to remove the stereo if you decide to replace it. Good Luck!

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First off have you unhooked the positive battery cable for a minute or so, to reset the radio? I would try this first, if that doesn't help then you will need to replace the radio, I would not go with a replacement factory unit unless you really want to. An aftermarket stereo is much cheaper and will have many more features and better audio quality. I can provide you with a link to purchase the service manual for your vehicle which will give you step by step instructions on removal of your stock radio. If you need any further assistance please let me know. Please take a moment to accept and rate my solution accordingly.
Thank you,
Lee

Posted on Dec 16, 2008

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  • 275 Answers

Hello ashafter, I agree with ToyotaEd. It is obvious that the issue here is not the action of pressing the LCD screen because it is actually protected by a crystal layer fist of all, and if it had some damage you would be able to see a crack on the inside. This is a very common problem on old card stereos for the most part. I agree that the best way to resolve this issue is by taking it back to the dealer so they can get in contact with the equipment manufacturer and arrange a replacement for you. Best of luck!!!!

Posted on Dec 15, 2008

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I bout some volt meters one time and the displays didn't work. I tinker with just about anything to learn if they can be fixed.So i took them apart and found out that the glass came off the display. What was funny is that i didn't have anything to stick them together till i got the pieces back in. So i took and moistened the tip of my finger and put the moisture between the pieces and put it back together and it worked, What i think happens is they are put together with some kind of silicon to make the connections inside that display unit. because when you look inside its just real little connections laid against glass pieces. Any way what i was getting too was if you can get that to where you could see if it seperates easy that would mean the stuff that holds it together is dried up and when it sits in the sun it draws enough moisture to make it work. Just a thought. God bless you Greg

Posted on Dec 15, 2008

  • Greg Wilkins
    Greg Wilkins Dec 16, 2008

    I don't know man there is so many here that say their expert but who know I'm sorry they haven't got back to you tho. I understand how frustrating it is.
    God Bless Greg


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Wow.
So many answers, so little substance. With the exception of Tripleauto and Benimur, you are now probably more confused than ever. Sorry, this is NOT how FixYa works. We apologize for any angst you are experiencing from poor solutions which are not solving your issue.

Now, here is the real answer you are looking for:
You have a bad LCD panel. Plain and simple.
This is COMMON to that model radio.
I have seen this many times, over and over.
Please note:
There are no "crystalized solder joints"...
There is nothing you can do with a soldering gun....
There is no internal battery....
There are no capacitors that you can choose/replace, as no schematic is published to tell you which one and the value of the alleged capacitor....
So, what to do?
You have options: Return it to a Dealership, they will send it to Panasonic, or Fujitsu Ten's local repair facility. They will replace the LCD (not led) panel. Expect to pay over a hundred dollars for the repair. OR
Replace the radio with a different unit, or replace the unit with a new or used unit from Lexus. That is expensive.
I hope that my missive has restored your faith in FixYa.

Posted on Dec 15, 2008

  • Toyota Ed Dec 15, 2008

    Additional info: You cannot press on the LCD panel; it is protected by the outer lens on the front of the radio.



    The LCD failure IS temperature modified. The temperature expands the LC inside the display to read correctly, or incorrectly.



    TO answer your other question, no one could have "caused" this; it is a simple LCD failure, that is unfortunately common.

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Your radio works fine? pay no attention to techgurus obviously a moron!!! problem is with the lcd display itself can send out for repair but no quick fix

Posted on Dec 15, 2008

  • TripleTauto
    TripleTauto Dec 15, 2008

    yes it could very well be the problem. if someone cracked it you may not see the crack but the board will be cracked it doesnt take much pressure. try model electronics and see if they can repair

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  • 1,061 Answers

Led display is bad return to factory for replacement.RICHARDM69

Posted on Dec 15, 2008

  • Desktopsbyduck-Computers

    if the led is the only thing wrong replace but some models have other problems when led goes out because of integrated tyes to the board.MAYBE NO PROBLEMS NOW but more could develope have factory replace led.it may even be done free.this is your solution i promise.richardm69

  • Desktopsbyduck-Computers

    BAD DISPLAY RETURN FOR FACTORY LED REPLACEMENT.RICHARDM69

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I suspects that the system hangs or it may have a damage in the display system which lights up all the available features of the system by showing AM,FM.....etc.so try to check the circuit board first and then go for further checks.thank you

Posted on Dec 15, 2008

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Hi and welcome to FixYa,

Interesting problem. Let's try process of elimination:

  • all options show at the same - would this be only in the display but the unit still play accordingly, or the unit hangs/inoperable?
  • LCD display messed up - have you tried a reset?, Most have a recessed pinhole reset button or removing power to the yellow and red wires for an extended period of time;
  • car hot, problem disappears - could indicate moisture related issue but would be very unlikely as any moisture would have long evaporated. A possibility, the heat expands the bracket/metal holder of the display. the LCD is not compressed. The display is normal. You can try working on the display especially if this is a detachable faceplate control. In some LCD displays, if pressure is applied, the liquid crystal tend to smear which simulates displaying all the alphanumeric/icons of the LCD.
Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 15, 2008

  • Louie  Role
    Louie Role Dec 15, 2008

    Appreciate the comment.

    Unfortunately no, there is no reversing the "smearing" of a Liquid Crystal Display (LCD). As the name implies, this display is made up of crystals closer to liquid state. Heat affects how liquid they are, hence the change during summer or hot conditions. Pressure affects their positioning on the base plate. In cases where the pressure is above threshold and being near liquid state, they tend to bleedover and once having done that, there is no turning back. Sorry.

    The suitable corrective procedure would then be replacement.


  • Louie  Role
    Louie Role Dec 16, 2008

    The LCD display has been established to be faulty either by heat, pressure or whatever reason. There are no components that make up the LCD, it is a component by itself. Once if is defective, then it has to be replaced. To my knowledge, most LCD displays of this nature are proprietary to the brand/model and would not be readily available nor would replacements/generic be available. The contents, layout, symbols embedded and as displayed by the LCD is particular to the model it was being used. Having said these, then the only possible source of replacement would be the OEM manufacturer that supplies these stereo to Lexus. As Toyota Ed posted, this could either be Panasonic or Fujitsu Ten among others. Others that may have been installed are Nakamichi, JBL or Pionner.

    Recommended course of action:


    • DIY (do-it-yourself) but that would mean winging it or referencing a Service Manual (the availability of which would be another concern) and sourcing for a suitable replacement LCD screen;

    • bring it back for dealer repair work;

    • consult an independent firm specializing with similar concerns such as Car Stereo Help.
    Cheers.


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This type of failure could be due to poor/looss contacts from the radio circuitry to the display board.
The only way to fix would be to remove the device from the car, open the metal cover to gain access to the front display circuitry and check for loose or crystallized solder joints. This type of repair might not be a DIY due to the complexity on how these devices were manufactured.

Posted on Dec 15, 2008

  • Jaime Hernandez Dec 15, 2008

    Have you fix any of these devices to the component level yourself Toyota Ed?????? or just swap them and get a new install.

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Its the problem of internal components that are quite loose on the main board may be the battery of the device is gone weak and needs replacement.also dry solder the circuit board of the device and check out.

Posted on Dec 15, 2008

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Change you stereo board process, because the capacitor that you have is weak or short, because it is dependently on the heat of the sun radiation, change it!! that board stereo capacitor

Posted on Dec 15, 2008

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Please mention car stereo model and brand to check whats wrong with it.

Posted on Dec 15, 2008

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Cd/stereo


I had the same problem with a different CD player. It turned out that there were 2 CDs in the player.It is only meant for one. I had to use a flat plastic spoon handle to gently lift the cd up and I saw there were 2 cds in it. I removed the player and took the cds off. it fixed the problem.Somebody must have put in another CD on top of the other one. I couldn't figure it out for a while. Maybe that's your problem too.

Aug 04, 2008 | 1999 Nissan Quest

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