Question about Philips FW-R7 CD Shelf System

3 Answers

FW-R7 displays "Locked" when attempting to open CD Trays

I've read the manual over and over again with no luck. We've unplugged the unit, turned on/off demo mode, and still no success opening the cd trays. Both trays will not open, and the display reads "Locked". Please help!

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  • Lostcookie Feb 25, 2008

    The cd trays are locked, but I don't get the dealer mode to show when pushing the display.I also get insert disc when there is one in the slot.



    Thanks for any help

    Helen

  • jonesje Jun 19, 2008

    After a power failure caused by a storm the unit is now stuck in Dealer's display mode and all disc trays are locked.
    Pushing the display button does not solve the situation.
    The radio is all that works.
    Jim

  • jonesje Jun 19, 2008

    Woo-hoo! Got rid of dealer's display by holding down the "Stop" button for about 3 or 4 seconds. Only trouble now is the CD trays are still locked. Jimmy

  • Anonymous Jul 11, 2008

    Hi Guys. just got off the phone with a phillips senior tech.. solved problem....

    1. switchoff until and un plug power cable from unit.
    2. wait 60 secs
    3. holding power button down ..plug unit back in.
    **this will bring it to th dealer mode (but still follow all steps, or will not work)
    4. now hold stop button for 3 to 4 secs. (this turns off demo mode and powers unit down.)
    5. turn power on and press open close on main cd tray..

    ***unit should now be unlocked and playable again. ENJOY!!!








  • DJSonnyT Jul 11, 2008

    Hi Guys. just got off the phone with a phillips senior tech.. solved problem....



    1. switchoff until and un plug power cable from unit.

    2. wait 60 secs

    3. holding power button down ..plug unit back in.

    **this will bring it to th dealer mode (but still follow all steps, or will not work)

    4. now hold stop button for 3 to 4 secs. (this turns off demo mode and powers unit down.)

    5. turn power on and press open close on main cd tray..



    ***unit should now be unlocked and playable again. ENJOY!!!

  • Anonymous Mar 24, 2014

    The 'Unlocked' CD tray will not open even though it displays 'OPEN'. Press "Open" again and the display shows 10 34:12 . There 10 songs on the CD and it plays normally. The system just will not open the tray. I have unplugged the system and also done a system reset.

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You were close, but didn't explain it very well. If you push on the 'DISPLAY' button (left side of machine as you are facing it, about half way down) when the unit is off, it will say something like "DEALER MODE", push it again to return it to regular mode. You may have to press and hold the button to get it to display 'DEALER MODE', then when everything is normal, "DEALER MODE" just goes off and isn't replaced by anything. Hope I explained it well. nyati585@aol.com

Posted on Jul 12, 2007

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Hi! to open locked cd i torned power off then pushed button "display" obout 3-4 sec. until u see "demo mode off" now u can open cd

Posted on Jul 30, 2011

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I've got exactly the same problem. you should press on the dysplay touch during some times in order to disconnect the locked function. but I don't know how turn off demo mode...

Posted on May 21, 2007

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Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

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